EMT-B - Urgent Care

ConvenientMD; Falmouth (MA); On-site; USD 23,612 - 37,181; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) match after one year

Urgent care services at no cost

Educational benefits with reduced tuition rates

Job summary

ConvenientMD in Falmouth, Massachusetts, is looking for an EMT-B to deliver quality patient care in a fast-paced urgent care environment. The role involves engaging with patients, conducting evaluations, and supporting clinic operations while collaborating with healthcare providers.

Ideal candidates possess a high school diploma, EMT certification, and are compassionate communicators. Extensive benefits and a supportive team environment make this an excellent opportunity for growth.

Qualifications

• High school diploma or GED required.
• Nationally certified and licensed EMT with at least one year of experience.
• BLS certification from accepted organizations.

Responsibilities

• Engage with patients and provide assistance regarding care.
• Support clinical operations and perform evaluations.
• Coordinate care with team members and communicate effectively.

Skills

Compassionate communication

Patient assistance

Basic clinical procedures

Time management

Technical proficiency

Education

High school diploma or GED

Nationally certified and licensed EMT

Tools

Microsoft Office Suite

Job description

At ConvenientMD, we’re on a mission to make good health more convenient for all – improving how patients and providers experience healthcare in New England. We are building a team of dedicated professionals who genuinely care about improving lives, are passionate about impactful work, and are driven to learn from one another.

Opportunity

As an EMT-B, you will play a crucial role in delivering high‑quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This role offers a unique opportunity for EMTs to expand their clinical skills by working closely with providers and clinical staff in a fast‑paced urgent care setting.

Your Impact

• Patient Interaction: Engage with patients in a welcoming, professional manner; address inquiries and provide assistance and information regarding medical conditions, treatment plans, and medications.
  • Explain prescribed medications, dosage instructions, and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive health measures, and follow‑up care.
  • Ensure patients understand their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine urgency.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor procedures.
  • Document patient information accurately in electronic health records (EHRs) in compliance with privacy regulations.
• Collaboration with Clinical Team: Work closely with other team members to ensure seamless coordination of patient care.
  • Communicate effectively with providers and other healthcare professionals to relay patient information and updates.
  • Assist with discharge planning and support new clinic team members.
  • Welcome and support the training of new team members.

Required Availability

• Work 12‑hour shifts on consecutive and/or non‑consecutive days.
  • Full‑time: 3 shifts per week with at least 4 on a weekend per month.
  • Part‑time: 2 shifts per week with at least 2 on a weekend per month.
  • Per diem: 4 shifts per month, ideally 1 each week.
• Flexibility to work nights, weekends, and holidays.
• Ability to work at a minimum of three other ConvenientMD locations within a one‑hour travel distance from your primary clinic.
• Required to travel for training shifts that may occur outside your primary clinic within a one‑hour commute.

Who You Are

• Education: High school diploma or GED required.
• Certification or demonstrated prior experience: Nationally certified and licensed EMT with at least one year as an EMT.
• BLS certification: American Heart Association or American Red Cross BLS certification. CPR, ACLS, or online‑only classes are not accepted.
• Compassionate, authentic, and patient‑focused: Support patients through kindness, demonstrating understanding and contributing to a community of belonging.
• Proactive and confident communicator: Foreshadow and elevate concerns as they arise; confident in professional directness with colleagues and patients.
• Trustworthy: Maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Effective communicator and cross‑collaborator: Establish and maintain positive relationships with patients, team members, and stakeholders.
• Excellent team player: Enjoy collaboration and be part of a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software; experience with Experity or other business systems is beneficial.

Bonus Qualifications

• 1–2 years of patient triage experience in an urgent care clinic or emergency department preferred.

Pay Transparency

Hourly Pay Range: $17.14 – $26.99 USD. Final compensation is determined at the conclusion of the interview process.

Why You’ll Love Working With Us

• Collaborative team environment that encourages professional growth.
• Urgent care services at no cost to our team members and their families.
• Extensive benefits including health, dental, and vision coverage; company‑paid short‑term disability; optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care (depending on location).
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts offered on services and products such as hotels, travel, entertainment, and restaurants.

We are committed to creating a strong sense of belonging for all team members and have a process designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect that makes you unique.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. An employer who violates this law shall be subject to criminal penalties and civil liability.