EMS Quality Leader: Drive Excellence & Compliance

Full Circle Co; Fort Worth (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Full Circle Co is seeking an experienced QA Manager to lead all Quality Assurance functions in a high‑volume EMS environment. You will develop, implement, and maintain quality systems to meet customer requirements, industry standards, and company objectives, partnering with Manufacturing, Engineering, Program Management, and Supply Chain.

The role emphasizes driving continuous improvement, improving product reliability, and enabling operational excellence.

Qualifications

• Bachelor's degree in Engineering, Industrial Engineering, Manufacturing, Quality Management, or related field.
• 7+ years of progressive quality experience in electronics manufacturing or EMS.
• 3+ years of management or supervisory experience.
• Strong knowledge of quality methodologies, statistical analysis, and process improvement tools.
• Experience managing customer audits and quality performance metrics.
• Demonstrated success leading cross-functional quality initiatives.
• Proficiency in Microsoft Office Suite, Minitab, ERP systems, and quality reporting tools.

Responsibilities

• Lead and maintain the site's Quality Management System (QMS) in compliance with ISO 9001, ISO 14001, TL9000, customer requirements, and regulatory standards.
• Oversee IQC, IPQC, OQC, and Quality Engineering functions and develop KPIs like FPY, DPPM, Customer Returns, COQ, and CAPA closure rates.
• Manage customer audits, assessments, and quality reviews; lead customer complaint investigations and ensure timely resolution.
• Facilitate root cause analysis using 8D, Fishbone, 5 Why, PFMEA/DFMEA, and SPC; drive CAPA programs and Lean Six Sigma initiatives.
• Collaborate with Supply Chain and Supplier Quality to improve supplier performance and conduct supplier audits.

Skills

Leadership

Quality metrics

Problem solving

Cross-functional

Education

Bachelor's degree in Engineering/Quality-related field

Tools

Minitab

ERP systems

Job description

Full Circle Co is seeking an experienced QA Manager to lead all Quality Assurance functions in a high‑volume EMS environment. You will develop, implement, and maintain quality systems to meet customer requirements, industry standards, and company objectives, partnering with Manufacturing, Engineering, Program Management, and Supply Chain.

The role emphasizes driving continuous improvement, improving product reliability, and enabling operational excellence.