Associate Quality Manager: Lead QA & Process Improvement

Electronic Systems Inc.; Sioux Falls (SD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical options (3 plans)

Delta Dental

Vision (VSP)

Job summary

Electronic Systems Inc. seeks an Associate Quality Manager to lead quality initiatives across the organization. You will work with the Quality & Compliance Manager and cross-functional leaders to strengthen the QMS and cultivate a proactive quality culture.

You’ll coordinate audits, CAPA, root-cause investigations, supplier quality, and continuous improvement programs, while aligning with operations and engineering to boost product quality and process capability.

Qualifications

• Bachelor's degree or equivalent in a relevant field and related experience.
• Progressive quality experience in a manufacturing environment (5+ years).
• 2+ years of supervisory or leadership experience.
• Experience supporting and improving a Quality Management System (QMS).
• Working knowledge of ISO standards, auditing, CAPA, root cause analysis, document control, and supplier/customer quality.

Responsibilities

• Support administration and continual improvement of the QMS (ISO 9001, ISO 13485, ITAR, customer requirements).
• Lead and develop quality and service team members with clear expectations and accountability.
• Coordinate internal audits, CAPA activities, root cause investigations, and management reviews.
• Collaborate with Operations, Engineering, Materials, and Customer Program Management to improve quality and manufacturing performance.
• Identify recurring defects and quality risks; drive sustainable solutions.
• Support supplier quality activities and corrective actions.
• Coordinate customer quality investigations and communications.
• Analyze quality metrics related to scrap, defects, customer complaints, and CAPA effectiveness.
• Support audits by customers, suppliers, registrars, and regulators.
• Champion Lean, Six Sigma, SPC and data-driven improvement.

Skills

Leadership

Communication

Analytical thinking

Organizational skills

Problem-solving

Quality management

Statistical methods

Project coordination

Education

Bachelor's degree in Engineering, Manufacturing, Industrial Technology, Operations Management, Business, Quality Management, or related field

Equivalents (education, training, experience)

Tools

Quality Management System tools

Audit tools

Job description

Electronic Systems Inc. seeks an Associate Quality Manager to lead quality initiatives across the organization. You will work with the Quality & Compliance Manager and cross-functional leaders to strengthen the QMS and cultivate a proactive quality culture.

You’ll coordinate audits, CAPA, root-cause investigations, supplier quality, and continuous improvement programs, while aligning with operations and engineering to boost product quality and process capability.