EMS Professional – Software Sales

Ninth Brain; City of Frankenmuth (MI); Remote; USD 50,000 - 70,000; Full time

Job summary

Ninth Brain is seeking a driven Sales Executive with a background in Emergency Medical Services (EMS) to leverage their expertise in technology sales. This remote position requires strong communication skills and a passion for helping EMS organizations enhance their operations. Join a dynamic team focused on innovative solutions that improve efficiency and safety.

Benefits

Medical, dental, and vision coverage

401(k) retirement plan with company matching

Paid holidays including your birthday

Monthly stipend for phone and internet services

Fun in-person company outings

Qualifications

• 5+ years experience in Emergency Medical Services (EMS).
• Genuine enthusiasm for technology and software solutions.
• Outstanding communication abilities.

Responsibilities

• Engage with prospects through demos of Ninth Brain software.
• Maintain client relationships and ensure satisfaction.
• Travel to tradeshows and represent Ninth Brain.

Skills

Communication

Relationship Building

Sales Enthusiasm

Tools

Microsoft Office

CRM

JIRA

Job description

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Job Opportunity: Bring Your EMS Expertise into a New Career Path!

• This is a remote position open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered.*
  
  

Job Description:Are you an experienced Emergency Medical Services (EMS) professional with 5+ years in the field, a dynamic personality, excellent communication skills, and a passion for technology and software? If you're ready to explore a new direction where your EMS background can make a broader impact, we want to hear from you!

We're looking for a driven and enthusiastic individual to join our team as aSales Executive. No prior sales experience? No worries—we’ll equip you with the training and support you need to thrive. What we value most is your real-world EMS experience, your ability to connect with people, and your enthusiasm for learning something new.

In this position, you’ll use your EMS insight to connect with agencies and professionals, helping them discover how our innovative software solutions can make their work safer, faster, and more efficient.

Key Responsibilities:

Prospect Handling:

• Master tools like CRM and JIRA:Dive into prospect profiles, communications, and documents with precision and ease
• Dazzle with Demos:Captivate prospects through engaging online demonstrations of Ninth Brain software
• Keep the Conversation Flowing:Maintain ongoing communication with prospects, answering questions and providing timely updates
• Seal the Deal:Craft sales quotes, manage negotiations on Terms of Service and Business Associate Agreements, and create orders with management's approval
  
  

Client Relationships:

• Thrill Our Clients:Ensure our clients are not just satisfied but thrilled with our service
• Upsell with Impact:Wow existing Ninth Brain clients with online demonstrations of upsell features
• Keep It Current:Maintain up-to-date client information in sales tools ensuring seamless correspondence
  
  

Business Relations:

• Represent Ninth Brain with Style:Travel to 8-10 tradeshows a year, set up the booth, engage with clients and prospects, and soak in the excitement
• Build Strong Industry Ties:Develop robust relationships with EMS Industry leaders to leverage insights and opportunities
• Collaborate for Success:Work with vendors on projects, partnerships, and integrations
  
  

Research, Development, & Maintenance:

• Strategize with Management:Help set sales KPIs, define target audiences, and generate leads for the pipeline
• Stay Competitive:Understand market trends, competitors, and customer needs.
• Keep Demos Fresh:Ensure the Ninth Brain demo site is updated and ready for smooth presentations
• Refine Sales Processes:Continuously review and improve sales processes as needed
  
  

Assistance in Marketing Efforts:

• Partner on Marketing Projects:Collaborate with vendors on special marketing initiatives
• Endorsement of Sales Material:Contribute to the creation of sales materials such as flyers, email templates, and messages
  
  

Overall, Success Predictors:

• EMS Industry Insider:Your experience in the EMS (Emergency Medical Services) industry allows you to speak the language of our prospects and clients, understanding their unique challenges and needs
• Morning Motivation:You wake up energized, ready to drive sales success and connect clients with solutions that enhance their operations
• Sales Enthusiast:You thrive on the challenges and triumphs of sales, excited to turn opportunities into lasting client relationships
• Client Whisperer:You excel at understanding client needs, priorities, and timelines, crafting tailored sales strategies that deliver results
• Executive Confidence:You're comfortable and clear in communicating with client executives, both in writing and verbally, at all organizational levels
• Dynamic & Driven:You're an outgoing, self-motivated, high-energy, detail-oriented individual who wants to be a key player on our growing team!
  
  

Requirements:

• Demonstrated experience (5+ years) in field operations within Emergency Medical Services (EMS)
• Genuine enthusiasm for technology, software solutions, and sales
• Energetic and engaging personality with a positive and passionate outlook
• Outstanding communication abilities, with a focus on building networks and presenting impactful demonstrations
• Highly motivated, disciplined, and capable of managing multiple tasks effectively
• Basic knowledge of Microsoft Office products, and willing to learn other softwares, such as Jira and CRM
• Able to work both independently and collaboratively within a team environment
• Open to travel as required by the role
  
  

What You'll Get:

• Competitive salary
• Medical, dental, and vision coverage
• 401(k) retirement plan with company matching
• Parental Leave
• Disability Insurance
• Group and Voluntary Life Insurance
• A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
• Monthly stipend to offset phone and internet services for working remotely
• Monday to Friday schedule except when traveling for tradeshows
• Work from the comfort of your home office
• Stay connected with the team via phone, Zoom chat, and scheduled meetings
• Fun in-person company quarterly outings
  
  

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ninth Brain, we encourage you to apply!

Ninth Brain is a professional services firm that enables first responder organizations to focus on what’s important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Internet Publishing

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