EMS Medical Control & Quality Assurance Coordinator

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

The MetroHealth System in Cleveland seeks a coordinator to oversee the medical control program for pre-hospital providers serving the Emergency Care Patient Care Unit and Life Flight Program.

The role includes quality assurance, education, public relations, and research activities, with responsibilities for curriculum development and reporting on medical control calls and performance improvement initiatives. Willingness to travel within the system is required.

Qualifications

• Possesses all of the requirements for either a Paramedic OR Registered Nurse (RN) as listed below.
• Current Basic Life Support (BLS) certification.
• Current Advanced Cardiac Life Supports (ACLS) certification.
• Current Pediatric Advanced Life Support (PALS) certification, OR its equivalent, such as Pre-Hospital Emergency Pediatric Program (PEPP) certification.
• Possess an ACLS AND PALS Instructor certification OR obtains both within 1 year of hire.
• Demonstrated experience and aptitude in pre-hospital educational activities, with the ability to develop curriculum.
• Experience in quality assurance/performance improvement or hospital/pre-hospital care instruction.
• Willing to travel to other locations within The MetroHealth System and/or EMS sites based on operational needs.

Responsibilities

• Coordinating the medical control program for pre-hospital providers such as Cleveland Emergency Medical Services (EMS) for the Emergency Care Patient Care Unit.
• Participates in quality assurance, educational, public relations, and research activities for the Emergency Department and Life Flight Program.
• Provides summary statistics and reports on medical control calls, issues, and performance improvement initiatives.
• Upholds the mission, vision, values, and customer service standards of The MetroHealth System (MHS).

Skills

Curriculum development

Quality assurance

Pre-hospital education

Public relations

Education

HS Diploma

Bachelor of Science in Nursing

Job description

The MetroHealth System in Cleveland seeks a coordinator to oversee the medical control program for pre-hospital providers serving the Emergency Care Patient Care Unit and Life Flight Program.

The role includes quality assurance, education, public relations, and research activities, with responsibilities for curriculum development and reporting on medical control calls and performance improvement initiatives. Willingness to travel within the system is required.