EMS Emergency Dispatcher — Life-Saving Call Center

Emergency Telecommunicator Services; Everett (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers to support urgent medical assistance in Saipan. You will gather patient and incident information, establish priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming locations, asking approved questions, and providing protocol-based instructions. A high school diploma and EMS-related certifications are required or sponsored training may be offered.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required or sponsored training may be offered.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred or sponsor may be provided)

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers to support urgent medical assistance in Saipan. You will gather patient and incident information, establish priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming locations, asking approved questions, and providing protocol-based instructions. A high school diploma and EMS-related certifications are required or sponsored training may be offered.