EMS Documentation Quality Advocate

Paycom - ATS; Rancho Cucamonga (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Priority Ambulance is seeking a Documentation Quality Assurance Specialist (DQA) to review, audit, and validate patient care documentation for accuracy, regulatory compliance, and billing readiness. This non-exempt, hourly role collaborates with field personnel, supervision, billing teams, and clinical leadership to identify deficiencies and drive quality improvements.

Responsibilities include reviewing PCRs, ensuring compliance with Medicare/Medicaid and payer requirements, and supporting

Qualifications

• Minimum high school diploma; associate degree preferred.
• Two years EMS or healthcare documentation or related experience preferred.
• Strong knowledge of EMS documentation standards and patient care reporting requirements.
• Understanding of HIPAA and patient privacy regulations.

Responsibilities

• Review PCRs for completeness, accuracy, and regulatory compliance.
• Audit PCRs to ensure medical necessity and reimbursement readiness.
• Coordinate corrections with field personnel to fix documentation gaps.
• Support audits, investigations, and regulatory reviews as needed.
• Maintain confidential documentation systems and records.

Skills

EMS documentation

Medical terminology

HIPAA compliance

Analytical thinking

Microsoft Office

Fast typing

Education

High School Diploma

Associate degree in EMS, Nursing, Healthcare Administration, Health Information Management, or related field

Tools

Electronic patient care reporting

Job description

Priority Ambulance is seeking a Documentation Quality Assurance Specialist (DQA) to review, audit, and validate patient care documentation for accuracy, regulatory compliance, and billing readiness. This non-exempt, hourly role collaborates with field personnel, supervision, billing teams, and clinical leadership to identify deficiencies and drive quality improvements.

Responsibilities include reviewing PCRs, ensuring compliance with Medicare/Medicaid and payer requirements, and supporting