EMS Documentation QA Specialist

Paycom - ATS; San Bernardino (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Priority Ambulance is seeking a Documentation Quality Assurance Specialist to review, audit, and reconcile patient care documentation for accuracy and regulatory compliance, serving as a gate before billing. This role supports revenue cycle integrity and operational excellence.

The position collaborates with Operations, Clinical Services, and Training, requiring strong attention to detail, HIPAA knowledge, and proficiency with electronic reporting systems.

Qualifications

• Requires high school diploma or GED; an associate degree is preferred.
• Experience with EMS documentation, auditing, and billing support is preferred.
• Strong knowledge of HIPAA, medical terminology, and EMS regulations.

Responsibilities

• Review PCRs for completeness, accuracy, consistency and compliance.
• Audit documentation to ensure medical necessity and reimbursement readiness.
• Verify all required documents are present prior to billing submission.
• Identify missing or inaccurate documentation and coordinate corrections.
• Reconcile PCRs with CAD records and other docs to ensure transport counts.
• Monitor policy compliance with clinical protocols and regulations.
• Provide documentation feedback and coaching to field personnel.
• Generate and distribute documentation quality reports.

Skills

EMS documentation

HIPAA compliance

Medical terminology

Attention to detail

Analytical thinking

Microsoft Office

Typing 40 WPM

Communication

Team collaboration

Education

High School Diploma or GED

Associate degree in EMS, Nursing, Healthcare Administration, Health Information Management, or related field preferred

Tools

EMR/EHR systems

Job description

Priority Ambulance is seeking a Documentation Quality Assurance Specialist to review, audit, and reconcile patient care documentation for accuracy and regulatory compliance, serving as a gate before billing. This role supports revenue cycle integrity and operational excellence.

The position collaborates with Operations, Clinical Services, and Training, requiring strong attention to detail, HIPAA knowledge, and proficiency with electronic reporting systems.