EMS Dispatcher, Transport Services, 7a-7p, Part Time

Norton Healthcare, Inc.; Madison (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Emergency Medical Dispatcher to handle 911 emergency calls and non-emergency inquiries. This role requires proficiency in multitasking, as multiple emergencies may occur simultaneously. The dispatcher will be responsible for dispatching the right resources, tracking all communications, and ensuring accurate billing information. Ideal candidates will have an EMD certificate or the ability to obtain one within a year, along with a background in emergency services. Join a dedicated team committed to providing critical support in emergency situations.

Qualifications

• EMD certificate required or must obtain within one year of hire.
• Background in emergency medical services or dispatching is desired.

Responsibilities

• Answer all 911 medical emergency and non-emergency calls.
• Dispatch appropriate resources and track all activities in the CAD system.

Skills

Multitasking

Triage Skills

Communication Skills

Education

High School Diploma or GED

Job description

Responsibilities

The Emergency Medical Dispatcher (EMD) is responsible for answering all 911 medical emergency calls and non-emergency calls related to EMS. EMD then dispatches the appropriate resources in accordance with EMD Card set to provide the appropriate resources for the emergency. EMD is responsible for tracking all resources, times and appropriate radio traffic for the emergency and entering into the 911 CAD system. The EMD needs to be proficient in multitasking as there is usually multiple emergencies happening at the same time. EMD must also answer non-emergency calls and be able to triage calls. The EMS Dispatcher reviews EPCR’s that are turned in to make sure all needed information is in place for billing information. Dispatchers also perform a variety of clerical duties.

Qualifications

Required:

• Emergency Medical Dispatcher (EMD) certificate or able to obtain within one year of hire.

Desired:

• Emergency medical services or dispatching background
• High School Diploma or GED