EMS Dispatcher: Rapid Medical Aid & Resource Coordination

County Emergency Communications; Wapato (WA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking an Emergency Medical Dispatcher in Wapato, WA. The dispatcher handles urgent medical calls, confirms details, and coordinates EMS resources following approved protocols.

Role involves continuous dispatch operations with potential overnight shifts and overtime. Certification requirements vary by vacancy; CPR and additional coursework may be needed.

Qualifications

• High school diploma or equivalent.
• Emergency Medical Dispatcher certification may be required or sponsored by vacancy.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

Communication skills

Attention to detail

Multitasking

Education

High school diploma

Tools

EMD software

Job description

County Emergency Communications is seeking an Emergency Medical Dispatcher in Wapato, WA. The dispatcher handles urgent medical calls, confirms details, and coordinates EMS resources following approved protocols.

Role involves continuous dispatch operations with potential overnight shifts and overtime. Certification requirements vary by vacancy; CPR and additional coursework may be needed.