EMS Captain

St Mary's County Government; Leonardtown (MD); On-site; USD 83,000 - 91,000; Full time

Job summary

St Mary's County Government in Maryland seeks an EMS Division Manager within the Department of Emergency Services to oversee daily operations, QA programs, and compliance with COMAR and DEA regulations.

You will supervise Medical Duty Officers, coordinate training, staffing, and field operations, and represent the department at local and state functions. A strong background in emergency medical services and leadership is required.

Qualifications

• Associates degree in Fire/EMS/Public Admin or equivalent.
• 3 years EMS experience, incl. 2+ years in supervision.
• National Registered Paramedic or MD Paramedic license, with 60-day reciprocity.
• ALS/ACLS, CPR, Hazmat Ops, IC S 100/200/300/400/700/800 credentials.

Responsibilities

• Oversee daily EMS division operations per laws and policies.
• Manage department schedule and staffing to ensure readiness.
• Lead QA program for EMS division.
• Serve as narcotics control officer and manage policy compliance.
• Coordinate training and evaluate providers for competency.

Skills

EMS management

HIPAA knowledge

Communication

Leadership

Education

Associates degree in Fire/EMS/Public Admin or equivalent

Paramedic license or reciprocal eligibility

Tools

Microsoft Office

Job description

Performs administrative work and assists with supervision in the Department of Emergency Services, EMS Division. Assists in the planning, implementing, evaluating and daily operations of the Emergency Medical Services Division. Works with local and regional EMS Councils, local EMS providers and agencies. Works directly under the supervision of the Chief of Career Emergency Medical Services. Manages essential functions to include the quality assurance process for patient care, the duties of narcotics control officer, training and credentialing, field operations oversight, staffing & scheduling, wellness support, and regulatory compliance programs for the department.

The hiring salary for this position is $82,638 - $91,291.

1. Assists with oversight of the daily operations and administration of the Emergency Medical Services Division in accordance with Federal, State and County laws, regulations, policies, and procedures.
2. Manages the department schedule and staffing plans. Provides oversight of MDOs to ensure minimum staffing is met and the department remains operationally ready.
3. Participates in the management and provision of the Quality Assurance Program of the EMS Division.
4. Serves as the narcotics control officer for the county, managing the ordering, inventory, and quality control of the controlled substances policy in accordance with standards set by the Jurisdictional Medical Director, State of Maryland COMAR and federal DEA regulations.
5. Ensures the department remains compliant with regulatory compliance standards.
6. Serves as the Training Coordinator assisting the EMS MDO’s (Medical Duty Officers) to coordinate training and educational opportunities and assures personnel receive the appropriate training as required by their job descriptions and departmental needs as well as coordinating the evaluation of providers in the clinical and operational setting to assure core competency.
7. Leads the department’s training initiatives to include new employee training, annual skill refreshers and continuing education programs.
8. Assists in the administration of daily field operations of the Emergency Medical Services Division.
9. Assists the EMS Chief in establishing policies and procedures to ensure compliance with licensing and certification requirements for the County’s Emergency Medical Services Division employees.
10. Supervises, assists, and evaluates performance of Medical Duty Officers.
11. May provide operational support in the field as a supplemental support unit/provider as directed during periods of peak call volume.
12. Mentors, leads and guides others as part of organizational succession planning.
13. May assist with internal EMS investigations related to complaints, policy/procedures; recommends corrective actions to the Chief of EMS.
14. As requested, assists with evaluating the 9-1-1 EMS system/services through a combination of data collection and direct observations as well as conduct research and analysis of current and future 911 EMS issues and trends for the continuous improvement of the program and Department.
15. May act for the Chief in their absence.
16. Demonstrates a thorough understanding and application of COMAR regulations.
17. May attend various evening meetings, conferences, workshops, and training sessions, as needed.
18. May represent the Department of Emergency Services at various local and state level functions.
19. Performs general clerical tasks, which may include answering telephones, relaying messages, using various office equipment (Fax machine, copier, projector, etc.)
20. Performs other related job duties as assigned.
21. Responds to citizen questions and inquiries in a courteous and timely manner.
22. Upon request, coordinates with local law enforcement agencies on various issues concerning Emergency Medical Services.
23. Performs related work as required.
24. Monitors the workforce, providing oversight and guidance on wellness initiatives.

1. Knowledge of methods and procedures of managing Emergency Medical Services.
2. Knowledge of laws, policies, procedures and regulations governing the operations of Emergency Medical Services, i.e. COMAR Title 30.
3. Knowledge of effective methods of supervision and leadership skills.
4. Knowledge of the National Incident Management System.
5. Knowledge of Basic and Advanced Life Support practices, procedures and protocols.
6. Knowledge of State and local training requirements for emergency medical service providers.
7. Ability to develop a thorough knowledge of the St. Mary’s County Department of Emergency Services, EMS Division: Standard Operating Procedures and the St. Mary’s County Personnel Policy and Procedure Manual.
8. Ability to oversee the Quality Assurance Program of the EMS Division.
9. Ability to serve as the narcotics control officer and manage the controlled substance policy in accordance with established guidelines, regulations and medical direction.
10. Knowledge of HIPAA laws and regulations.
11. Proficiency in Microsoft Office products and tools.
12. Proficiency in preparing work schedules and managing staff effectively.
13. Ability to handle emergent and non-emergent situations safely and effectively.
14. Ability to quickly learn and use new skills and knowledge brought about by rapidly changing information and technology.
15. Ability to establish and maintain effective working relationships with others encountered in the work environment.
16. Good management skills including leadership, supervisory skills, problem analysis, decision making, planning, organizing and time management.
17. Ability to effectively communicate orally and in writing using both technical and non-technical language.
18. Ability to work under extremely stressful situations which result from a building fire, emergency medical and hazardous materials responses, including the responsibility for remaining calm and carrying out all duties with the recognition of the threat to life and property.
19. Ability to use logical and creative thought process to develop solutions according to written specifications and/or oral instructions.
20. Ability to operate a personal computer using standard or customized software applications to assigned tasks.

1. Associates degree with a major in Fire, EMS, Public, Educational or Business Administration or equivalent.
2. Three years (3) of experience in the within the field of Emergency Medical Services that includes at least two (2) years of experience as a manager or supervisor and be able to meet all requirements for the “Paramedics classification” in St. Mary’s County or demonstrate an equivalent combination of education, experience, and training.
3. National Registered Paramedic, Maryland Paramedic License or ability to obtain reciprocity within 60 days of hire, Advanced Cardiac Life Support, CPR, Pediatric Advanced Life Support, Emergency Vehicle Operators Course, Hazmat Operations, IC S 100, 200, 300, 400, 700, 800. Note IC S 300 and 400 may be obtained within one year of employment.
4. Or equivalent technical training, education, and/or experience.

Additional Requirements:

1. Must have a valid driver’s license.
2. Negative drug screen.
3. Successfully pass a physical, hearing and vision exam.
4. Successfully pass a psychological fitness examination with favorable results.