EMR Systems Specialist — Healthcare IT & Analytics

City of Springfield, MA; Springfield (MA); On-site; USD 70,000 - 110,000; Full time

Job summary

City of Springfield, MA seeks an EMR specialist to support Springfield Health Services for the Homeless Health Center (HSH Health Center) clinical software programs. The role acts as liaison between IT vendors and the EMR Core Committee to implement and maintain EMR systems and related workflows.

The candidate will configure EMR functions to support care processes, offer hands-on support, coordinate mapping and data integrity, and train staff while adhering to HIPAA and confidentiality standards.

Qualifications

• Bachelor’s degree in Health Science, Information Technology or a related field AND three (3) years of experience in system analysis related to clinical applications; OR any equivalent combination of seven (7) years.
• Experience working in a technical role with practice management systems and electronic medical records.
• Experience with healthcare operations and understanding of different departments in healthcare delivery.

Responsibilities

• Serve as the EMR eClinicalWorks, EMR & PM systems subject matter expert for all practice management operations.
• Format, design, and build content for online forms, mapping data collection and clinical workflows documentation.
• Identify data integrity issues and make recommendations.
• Suggests and implements solutions for the EMR platform.
• Performs interface mapping for demographic, appointments, charges and software interfaces to ensure accurate data flow between multiple systems.
• Performs mapping of clinical data to ACO requirements pertaining to Population Health.
• Coordinate and provide EMR training to staff on an ongoing basis.
• Work with Billing Specialists on coding issues and participate in coding improvement initiatives.
• Attend QI Committee meetings and assist on quality improvement projects.
• Facilitate the collection and analysis of process and outcome data for monthly, quarterly and annual reporting.
• Adhere to HIPAA guidelines and maintain patient confidentiality.
• Performs other related duties as needed.

Skills

EMR systems

Data mapping

HIPAA compliance

End user support

Training staff

Interdisciplinary teamwork

Documentation

Education

Bachelor’s degree in Health Science or IT

Tools

eClinicalWorks

EMR/PM systems

Job description

City of Springfield, MA seeks an EMR specialist to support Springfield Health Services for the Homeless Health Center (HSH Health Center) clinical software programs. The role acts as liaison between IT vendors and the EMR Core Committee to implement and maintain EMR systems and related workflows.

The candidate will configure EMR functions to support care processes, offer hands-on support, coordinate mapping and data integrity, and train staff while adhering to HIPAA and confidentiality standards.