EMR Implementation & Optimization Manager

Annual Dialysis Conference; Northern (KY); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

The EMR Implementation & Optimization Manager at Bryn Mawr Medical Specialists Association will lead planning, implementation and optimization of an electronic medical record across the organization, coordinating with clinical, operational, IT and revenue cycle teams.

The role requires experience with major EMR platforms (Epic, eClinicalWorks, NextGen), healthcare interoperability standards (HL7, FHIR), and strong leadership to ensure adoption, training, data migration and ongoing enhancements.

Qualifications

• Bachelor’s degree in healthcare administration, information technology, health informatics or a related field
• Experience in ambulatory healthcare and physician workflows
• Experience implementing major EMR and practice management platforms (Epic, eClinicalWorks or NextGen) in multi-site, multi-specialty
• PMP, CPHIMS or similar certification preferred
• Experience with HL7 and FHIR interoperability
• Experience with data migration, interfaces, reporting and testing
• Clinical transformation, workflow redesign and change management
• Excellent leadership and interpersonal skills

Responsibilities

• Develop implementation plans, timelines and budgets
• Partner with stakeholders across clinical, IT, revenue cycle and executive teams
• Assess current workflows and design future state processes
• Coordinate EMR configuration, testing, data migration and interfaces
• Develop go-live and cutover plans with staffing and support
• Monitor post-go-live performance and optimization
• Establish KPIs to measure success and adoption
• Ensure compliance with healthcare regulations and privacy
• Support ongoing improvements and future upgrades
• Establish post-go live support structure
• Other duties as assigned

Skills

Leadership

Project management

Healthcare IT

HL7/FHIR

Data migration

Workflow redesign

Stakeholder collaboration

KPI tracking

Education

Bachelor's degree in healthcare administration or related field

Tools

Epic EMR

eClinicalWorks

NextGen

Job description

About Us

For 57 years the medical experts of Bryn Mawr Medical Specialists Association have been providing personalized care to patients in the Philadelphia region. Our patients have seamless access to 72 highly trained physicians in 12 specialties and primary care. This integration of primary and specialty care allows our providers to better coordinate the care of patients.

Allergy & Immunology Cardiology - Bryn Mawr Cardiology - Lankenau Dermatology Endoscopy Family Practice Gastroenterology Hematology / Oncology Infectious Diseases Internal Medicine Internal Medicine: Long Term Care Neurology Nephrology Pulmonary / Critical Care / Sleep Medicine Rheumatology - Bryn Mawr Rheumatology - Lankenau and Broomall

EMR Implementation & Optimization Manager

The EMR Implementation & Optimization Manager will be responsible for leading the successful planning, implementation, optimization and adoption of an electronic medical record and practice management system across the organization along with the ongoing support structure post-implementation.

Duties/Responsibilities

• Develop and manage implementation plans, project timelines and budget.
• Partner with clinical, operational, IT, revenue cycle, compliance and executive stakeholders to define implementation requirements and success criteria.
• Assess current state workflows and design future state processes that improve clinical efficiency, patient safety, documentation and operational performance.
• Coordinate EMR and practice management configuration, testing, training, data migration, interfaces, reporting and system validation activities.
• Develop and execute go-live and cutover plans, including staffing, support models, contingency planning and escalation procedures.
• Monitor post-go-live performance, identify optimization opportunities and coordinate stabilization activities.
• Establish and track key performance indicators (KPIs) to evaluate implementation success and system adoption.
• Ensure implementation activities comply with organizational policies, healthcare regulations, privacy requirements and applicable industry standards
• Support continuous improvement initiatives and future system upgrades, enhancements and optimization projects
• Establish and manage post-go live support structure
• Other duties as assigned.

Requirements

• Bachelor’s degree in healthcare administration, information technology, health informatics or a related field
• Prior experience working in an ambulatory healthcare environment and strong knowledge of physician practice workflows
• Experience implementing major EMR and practice management platforms such as Epic, eClinicalWorks or NextGen in a multi-specialty, multi-site ambulatory environment
• PMP, CPHIMS or other relevant project management/healthcare IT certification preferred
• Experience with healthcare interoperability standards, including HL7 and FHIR
• Experience with data migration, interfaces, integrations, reporting and system testing
• Experience with clinical transformation, workflow redesign, change management and organizational readiness
• Excellent leadership and interpersonal skills

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule: Monday to Friday

Work Location: In person

The potential base pay range for this position is $100,000-$140,000 annually.

The pay range listed in this job posting is a good faith determination of potential base compensation that may be offered and is not a guarantee of a particular wage. Actual base pay will vary and is commensurate with the applicant’s knowledge, experience, education, skills, training, certifications, and qualifications required for the role. In addition, the listed pay range is based on factors at the time of this job posting and may be modified in the future based on market data, internal equity, and the budget of the department hiring for this position. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. Benefits, PTO, and Holiday Pay are only available to employees working 24 hours or more per week.

Include shift schedule