EMR Implementation Lead (Clinical Systems)

Athena Care at Home; Farmington, Northern (CT, KY); Hybrid; USD 3,640,000 - 4,550,000; Full time

Benefits offered by this job

Weekly pay

Holiday pay for salaried employees

Overtime pay for hourly employees

Career advancement opportunities

Exclusive employer discount program

Employer-paid life insurance

401(k) with employer match

Vacation and personal time

Health, dental, and vision insurance

Job summary

Athena Health Care Systems is hiring a Clinical Systems Program Manager to oversee the rollout and optimization of our EMR platform across Home Health, Hospice, and Private Duty operations from our Farmington office. The role requires strong program management, healthcare IT experience, and collaboration with clinicians and executives.

The position is full-time and salary-based, ranging from $80,000 to $100,000 with weekly pay.

Qualifications

• Experience implementing, administering, supporting, or optimizing healthcare information systems.
• Demonstrated project or program management experience involving multiple departments, locations, or stakeholder groups.
• Strong understanding of healthcare clinical and operational workflows.
• Experience coordinating system configuration, testing, training, deployment, and user adoption.
• Strong organizational skills with the ability to manage multiple priorities, issues, and workstreams simultaneously.
• Ability to work effectively with clinicians, operational leaders, executives, finance teams, vendors, and technical personnel.
• Experience within Home Health, Hospice, Private Duty, or other post-acute healthcare environments.

Responsibilities

• Serve as the primary business-side program manager for implementation of the organization’s new EMR platform across Home Health, Hospice, and Private Duty operations.
• Develop and maintain implementation plans, timelines, milestones, dependencies, risks, and issue tracking.
• Coordinate activities between the EMR vendor, agency leadership, clinical teams, finance, billing, compliance, education, operations, and Information Technology.
• Facilitate implementation meetings, workgroups, design sessions, testing activities, and status reporting.
• Identify project risks, operational dependencies, and unresolved decisions and ensure appropriate escalation and follow-up.
• Coordinate implementation activities across multiple agencies and locations to promote consistent processes while accommodating legitimate service-line or regulatory differences.
• Assist leadership with deployment sequencing, go-live planning, readiness assessments, and post-go-live stabilization.
• Work with clinical and operational leaders to document current-state workflows and design effective future-state workflows within the new EMR.
• Coordinate configuration of clinical documentation, assessments, visit requirements, scheduling, billing workflows, security roles, notifications, forms, and other application functionality.
• Ensure application configuration supports regulatory, compliance, operational, clinical, and financial requirements.
• Maintain documentation of significant configuration decisions and changes.
• Evaluate enhancement requests and help distinguish configuration opportunities from process, training, integration, or vendor-development needs.
• Coordinate testing and validation of system changes prior to deployment.

Skills

Healthcare IT experience

EMR systems

Stakeholder coordination

Project management

Analytical thinking

Education

Bachelor’s degree

Job description

Athena Health Care Systems is hiring a Clinical Systems Program Manager to oversee the rollout and optimization of our EMR platform across Home Health, Hospice, and Private Duty operations from our Farmington office. The role requires strong program management, healthcare IT experience, and collaboration with clinicians and executives.

The position is full-time and salary-based, ranging from $80,000 to $100,000 with weekly pay.