EMR & Clinical Systems Solutions Lead

Metro Vein Centers; New York (NY); On-site; USD 100,000 - 120,000; Full time

Job summary

Metro Vein Centers is seeking a Solutions Lead to partner with Operations and RCM to design scalable technology solutions that improve patient care and revenue cycle performance.

You will work across clinical systems, workflow design, integrations, AI, and automation, translating needs into configurations, prototypes, and production-ready changes while collaborating with vendors and internal teams.

Qualifications

• 5+ years of experience in healthcare technology, clinical systems, revenue cycle systems, EMR platforms, healthcare operations, or a similar role.
• Strong understanding of EMR and clinical workflows, including patient intake, clinical documentation, order entry, provider workflows, and care delivery.
• Strong understanding of healthcare revenue cycle workflows, including eligibility, charge capture, coding, claims, denials, payment posting, patient collections, and reimbursement.
• An understanding of how clinical and operational workflows affect downstream billing and revenue cycle performance.
• A track record of shipping solutions by taking a defined problem from requirements through build, testing, rollout, and support.

Responsibilities

• Build trusted working relationships with Operations and RCM leadership and the teams doing the day-to-day work.
• Understand and map workflows across patient intake, clinical documentation, care delivery, provider efficiency, billing, and reimbursement.
• Identify where clinical, operational, and revenue cycle workflows break down across teams and systems.
• Translate pain points and requirements into clearly defined, buildable solutions.
• Surface problems with enough detail to support prioritization and planning.
• Own priorities end-to-end, including change management, training, and follow-through.

Skills

Healthcare tech

EMR workflows

RCM workflows

APIs & integrations

Automation

Tools

athenahealth

Epic

eClinicalWorks

Job description

Metro Vein Centers is seeking a Solutions Lead to partner with Operations and RCM to design scalable technology solutions that improve patient care and revenue cycle performance.

You will work across clinical systems, workflow design, integrations, AI, and automation, translating needs into configurations, prototypes, and production-ready changes while collaborating with vendors and internal teams.