Empowerment-Driven Sales Associate — Fashion & Service

Soma; Pleasanton (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Merchandise Discounts

Professional Development

Community Partnerships

Job summary

Soma is seeking a Sales Associate in Pleasanton, CA, to deliver a customer-centered shopping experience with a hospitality-driven approach. You will engage customers, share product knowledge, and provide personalized service across in-store and digital channels.

Flexible scheduling including nights, weekends, and holidays is required; you will partner with store leadership on merchandising and inventory tasks while maintaining a welcoming, brand-aligned environment.

Qualifications

• Customer-facing experience in retail or hospitality.
• Excellent communication and relationship-building skills.
• Ability to quickly learn store processes and point-of-sale tools.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs and benefits.
• Contribute to store performance by meeting personal goals.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually appealing store environment aligned with brand standards.
• Support a positive, collaborative team environment.

Skills

Customer service

Strong communication

Interpersonal skills

Team player

Ownership & initiative

Learn new tools

Flexible availability

Job description

Soma is seeking a Sales Associate in Pleasanton, CA, to deliver a customer-centered shopping experience with a hospitality-driven approach. You will engage customers, share product knowledge, and provide personalized service across in-store and digital channels.

Flexible scheduling including nights, weekends, and holidays is required; you will partner with store leadership on merchandising and inventory tasks while maintaining a welcoming, brand-aligned environment.