Empowering Family Support Advocate

UCP of Western Massachusetts; Pittsfield (MA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Two weeks vacation in first year

Three personal days per year

Up to seven sick days per year

403(b) retirement program with agency

Mileage reimbursement

Tuition remission program

Employee referral program

Job summary

UCP of Western Massachusetts is seeking a Family Support Advocate to provide direct 1:1 support in home and community settings. You will assist with daily living activities, promote independence, and implement safety and behavioral strategies as trained.

Collaboration with families and clinical teams ensures consistent care. We value strong communication, adaptability, and a commitment to person-centered services in western Massachusetts.

Qualifications

• High School Diploma or equivalent required.
• Six months relevant life/work experience with individuals with disabilities preferred.
• Experience in direct care or behavioral support preferred.
• Training or understanding trauma-informed care preferred.

Responsibilities

• Provide direct, 1:1 support in the home and community.
• Assist with daily living activities and promote independence.
• Implement safety and behavioral support strategies as trained.
• Maintain professional boundaries and accurate documentation.
• Collaborate with the family and clinical team to ensure consistent care.

Skills

Experience with individuals with disab

Direct 1:1 home/community support

Flexible hours

Written and verbal communication

Basic computer proficiency

Physical intervention as trained

Driver's license & vehicle access

Background checks (CORI/SORI)

Education

High School Diploma or equivalent

Job description

UCP of Western Massachusetts is seeking a Family Support Advocate to provide direct 1:1 support in home and community settings. You will assist with daily living activities, promote independence, and implement safety and behavioral strategies as trained.

Collaboration with families and clinical teams ensures consistent care. We value strong communication, adaptability, and a commitment to person-centered services in western Massachusetts.