Employment Specialist

Heartshare Human Services Of New York; New York, Brooklyn (NY, NY); Sur place; USD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Paid vacation, sick, personal days, &H

403(B) retirement plans

Health, dental, vision & life

Employee Assistance Program

Flexible spending account

Professional Development opportunities

Gympass Discount

Verizon Wireless Discount

Broadway discounts

Résumé du poste

Heartshare Human Services Of New York is seeking an Employment Specialist to provide individualized employment supports and job development for adults with IDD through Heartshare’s Supported Employment Services program. You will help individuals obtain and advance competitive, integrated employment with job coaching, resume assistance, and employer outreach.

The role involves traveling up to 50% across Brooklyn, Queens, Manhattan, and Staten Island, along with workplace training, documentation,

Qualifications

• Associates Degree or Equivalent required or preferred.
• Minimum of one year experience supporting individuals with IDD preferred.
• Knowledge of supported employment principles and person-centered planning preferred.
• CPR/First Aid preferred.

Responsabilités

• Identify employment interests and goals through person-centered planning.
• Develop and maintain relationships with employers and workforce partners.
• Provide job coaching and workplace training.
• Assist with resumes, applications, and interview preparation.
• Educate employers on accommodations and workplace supports.
• Provide ongoing follow-up and retention support after placement.
• Travel to Brooklyn, Queens, Manhattan, and Staten Island as needed.

Connaissances

Person-centered planning

Employer engagement

Job coaching

Workplace readiness

Communication

Time management

Formation

Associates degree or equivalent

Outils

Microsoft Office

Electronic documentation systems

Description du poste

Job Details: Job Location: Kaleidoscope Day,177 Livingston St 2nd FL,Brooklyn,NY,11201 - Brooklyn, NY 11201, Position Type: Full-Time, Education Level: Associates Degree or Equivalent, Salary Range: $22.00 - $26.00 Hourly, Travel Percentage: Up to 50% , Job Shift: Day, The Employment Specialist provides individualized employment supports to adults with intellectual and developmental disabilities (IDD) participating in Heartshare’s Supported Employment Services (SEMP) program. The Employment Specialist is responsible for assisting individuals in obtaining, maintaining, and advancing competitive integrated employment through job development, employer engagement, individualized job coaching, workplace training, and ongoing employment support.

Essential Functions and Primary Responsibilities of Position:

Employment Development and Job Placement

• Assist individuals in identifying employment interests, strengths, skills, and career goals through person-centered employment planning.
• Support individuals in pursuing competitive integrated employment opportunities aligned with their interests and abilities.
• Develop and maintain relationships with employers, community businesses, and workforce partners.
• Conduct employer outreach, job development activities, and employment networking.
• Assist individuals with completing applications, preparing resumes, practicing interviews, and developing workplace readiness skills.
• Educate employers regarding reasonable accommodations, disability awareness, and effective workplace supports.

Job Coaching and Workplace Support

• Provide individualized job coaching and training based on each person's employment needs.
• Teach job-related skills including task completion, workplace expectations, communication, professionalism, time management, and problem-solving.
• Support individuals in learning job duties, workplace routines, and employer expectations.
• Provide fading supports when appropriate while maintaining successful employment outcomes.
• Assist individuals in adapting to changes in job responsibilities, workplace expectations, or employment environments.
• Provide ongoing follow-up and retention support after placement.

Community Integration and Travel Training

• Provide community-based instruction to increase independence and workplace success.
• Assist individuals with developing transportation skills, including travel training and safety awareness.
• Support individuals in navigating community resources and employment-related activities.
• Promote self-advocacy and independence in workplace settings.

Documentation and Compliance

• Complete all required documentation accurately and within established timelines.
• Maintain daily service documentation, monthly progress notes, employment reports, and required program records.
• Document employment goals, progress, barriers, and outcomes in accordance with OPWDD, ACCES-VR, Medicaid, and HeartShare requirements.
• Maintain confidentiality of all individuals served in accordance with HIPAA regulations.
• Ensure documentation reflects services provided, individual progress, and employment outcomes.

Individual Advocacy and Team Collaboration

• Advocate for individuals’ employment goals, preferences, and workplace rights.
• Participate in Individualized Service Plan (ISP), Life Plan, Program Planning Team, and employment-related meetings as required.
• Collaborate with Care Managers, families, residential providers, employers, and other service providers.
• Provide feedback regarding progress, challenges, and recommendations for continued employment success.
• Promote inclusion, dignity, independence, and meaningful community participation.
• Follow all OPWDD, ACCES-VR, OSHA, HIPAA, and HeartShare policies and procedures.
• Immediately report incidents, concerns, or changes in an individual's condition or employment status.
• Maintain professional boundaries and demonstrate respect for cultural differences and individual preferences.
• Represent HeartShare professionally within the community.
• Participate in required trainings, meetings, and professional development opportunities.
• Performs other job-related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.

Safety, Compliance, and Professional Responsibilities

• Follow all OPWDD, ACCES-VR, OSHA, HIPAA, and HeartShare policies and procedures.
• Immediately report incidents, concerns, or changes in an individual's condition or employment status
• Maintain professional boundaries and demonstrate respect for cultural differences and individual preferences
• Represent Heartshare professionally within the community.
• Participate in required trainings, meetings, and professional development opportunities
• Perform additional duties and responsibilities as assigned by the Senior Employment Services Manager

Qualifications

• High School Diploma or GED required. Associate’s or Bachelor’s degree in Human Services, Rehabilitation Counseling, Psychology, Education, Business, or related field preferred.
• Minimum of one year experience supporting individuals with intellectual and developmental disabilities preferred.
• Experience providing employment services, vocational training, job coaching, or community-based supports preferred.
• Knowledge of supported employment principles, workplace accommodations, and person-centered planning preferred.
• Certified Employment Specialist (CES) credential preferred but not required.
• CPR/First Aid certification preferred.
• Strong written and verbal communication skills.
• Ability to establish professional relationships with individuals supported, employers, families, and community partners.
• Strong organizational skills with the ability to manage multiple individuals and employment goals simultaneously.
• Ability to travel throughout Brooklyn, Queens, Manhattan, and Staten Island.
• Proficiency with Microsoft Office applications and electronic documentation systems.
• Ability to work independently while maintaining communication with program leadership.
• Commitment to promoting inclusion, independence, and competitive integrated employment opportunities for individuals with disabilities.

Benefits

What we offer once YOU join our growing family:

At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [e-mail].

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

Tolearn more about Heartshare, please visit our website atwww.heartshare.orgor follow us onTwitterLinkedInYouTubeInstagramFacebook