Employment Services Specialist III

DelDOT; Dover (DE); Sur place; USD 52 000 - 70 000; Plein temps

Résumé du poste

DelDOT is seeking an Employment Services Specialist III in the Dover area to act as a liaison between the Division of Employment & Training and the business community. The role focuses on strategic employer partnerships, job opportunity generation, and measurable hiring outcomes in collaboration with American Job Centers and workforce partners.

Travel across Kent County and to job fairs is expected. The position emphasizes outreach, vacancy posting, and facilitating training and placement

Qualifications

• Two years experience in career counseling including helping hard-to-serve job seekers set realistic goals.
• Two years experience presenting training courses using varied methods and materials.
• One year experience in case management with planning, implementing, monitoring, and evaluating services.
• One year experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• One year experience using standard computer software for word processing, spreadsheets or databases.
• One year experience in narrative report writing.

Responsabilités

• Conducts intake sessions to orient job seekers and employers to services.
• Assesses client needs and develops employability development plans.
• Identifies employment opportunities by matching qualifications with job requirements.
• References clients to education and other services to overcome barriers.
• Develops job placement opportunities and tracks progress toward goals.
• Coordinates training and employment activities with state-approved providers.

Connaissances

Career counseling

Training delivery

Case management

Regulatory interpretation

Office software

Narrative reporting

Outils

Word processing

Spreadsheets

Databases

Description du poste

Summary Statement

The Employment Services Specialist III position will serve as a Business Service Representative (BSR), becoming a liaison between DOL's Division of Employment & Training and the business community. This position will be responsible for developing and maintaining strategic employer partnerships, generating quality job opportunities, and supporting measurable hiring outcomes in collaboration with American Job Centers (AJCs), Employment Services Specialists (ESS), and workforce partners. The role emphasizes targeted outreach, vacancy posting, coordinating job fairs, and employer satisfaction. As the BSR of the Dover Office, you will serve all of Kent County, which includes traveling throughout the county to visit employers, conduct onsite engagement, and attend job fairs. Occasional travel outside the county may be required as needs arise.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Conducts individual and group intake sessions to orient job seekers and employers to the services available and instructs and coaches job seekers/employers on using resources/equipment available.
• Conducts individual or group assessments to determine level of service needs.
• Identifies job seeker's employment potential using assessment tools and labor market information.
• Assists job seekers to develop realistic and achievable employment goals; identifies obstacles/barriers to employment; jointly formulate employability development plans directed at employment outcomes.
• Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.
• Refers clients to educational and other support service agencies to resolve obstacles to employment.
• Develops job placement opportunities.
• Works with eligible job seekers to obtain training from state approved training institutions or explores other avenues for pursuing training and employment goals.
• Monitors job seeker's progress towards completion of employability development plan and modifies as necessary.�

Job Requirements

JOB REQUIREMENTS for Employment Services Specialist III

• Two years experience in career counseling which includes assisting hard to serve job seekers to develop realistic and achievable employment goals; interviewing to obtain facts and explore issues; identifying obstacles or barriers to employment and jointly formulating employability development plans directed at employment outcomes.
• Two years experience in presenting training courses using a variety of training methods such as lecture, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos.
• One year�experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
• One year�experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• One year�experience in using standard computer software programs for word processing, spreadsheets or databases.
• One year�experience in narrative report writing.

Additional Posting Information

The State of Delaware recognizes the value of�telework and flexible working schedules.�This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County. This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable�terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.� This position is covered by a collective bargaining agreement based on its individual terms. As a condition of�hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.� Please keep your contact information current.� You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at�StateJobs.Delaware.gov.

Accommodations

• Accommodations are available for applicants with disabilities in all phases of the application and employment process.�
• Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.�
• If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].�
• The State of Delaware is an Equal Opportunity employer and values a diverse workforce.�
• We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.�