Employment Opportunity - Intake Specialist

Conwastepr; Puerto Rico; On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a WIPA Intake Specialist to provide administrative support to Community Work Incentive Coordinators under the Social Security Administration's WIPA grant. The role involves screening referrals, providing information to beneficiaries, and maintaining accurate intake data. Candidates should possess a Bachelor’s Degree, be fully bilingual, and have a commitment to working with people with disabilities.

Qualifications

• Bachelor’s Degree in a related area required.
• Fully bilingual (written and spoken).
• Experience with people with disabilities preferred.

Responsibilities

• Screening incoming referrals and providing information to beneficiaries.
• Completing intake forms and entering data into the database.
• Notifying referral sources of acceptance and pending services.

Skills

Bilingual

Computer proficiency

Interpersonal skills

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

The WIPA Intake Specialist will provide administrative support to MAVI's Community Work Incentive Coordinators (CWIC) who work under the Social Security Administration's Work Incentive Planning and Assistance (WIPA) grant.

Responsibilities include:

1. Accepting and screening all incoming referrals, agency referrals, faxes, and calls.
2. Contacting referral sources (when applicable) to notify them of referral acceptance and pending services.
3. Completing the Intake Form within 2 days of acceptance and entering intake data into the database system promptly.
4. Providing information and referral services to beneficiaries who call or walk in.
5. Relaying appropriate information to beneficiaries interested in WIPA services in a timely manner.
6. Providing essential information to CWICs regarding beneficiaries transitioning into WIPA services.

Requisitos - Requirements

• Bachelor’s Degree in a related area.
• Fully bilingual (written and spoken).
• Previous experience working with people with disabilities and a proven commitment and sensitivity towards this group.
• Completion of fingerprinting and a full background check approved by the Social Security Administration (SSA).
• Proficiency in computer use, internet, Microsoft Office, and ability to work with additional SSA-imposed programs.
• Ability to train others using flexible hours and alternative methodologies.
• Possession of a valid driver’s license and a vehicle in good condition that complies with all state requirements.