Employment/Eligibility Administrator

Solano County

Fairfield (CA)

On-site

USD 180,000 - 230,000

Full time

47 hours ago

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Benefits offered by this job

Health benefits

Dental insurance

Vision care

Retirement plans

Deferred compensation

Flexible spending accounts

Life insurance

Paid holidays

Paid vacation

Sick leave

Job summary

Solano County is seeking an Administrator to provide executive oversight for a broad portfolio of public assistance programs and employment services. You will lead a team of over 400 staff across multiple management levels, ensuring compliant, efficient delivery and continuous improvement.

The role emphasizes strategic planning, policy development, budget administration, and effective collaboration with county leadership, labor organizations, and community partners to advance equitable service

Qualifications

Five (5) years of progressively responsible experience in the delivery of community Social Services, including at least two (2) years of direct program management and supervision of professional staff.
Bachelor's degree required; master's preferred in Social Work, Business or Public Administration or related field.
Possession of a valid California Driver’s License may be required and licenses must be kept current.

Responsibilities

Provide executive oversight for a workforce of 400+ full-time employees across multiple management levels.
Plan, organize, direct, and evaluate delivery of CalWORKs, CalFresh, Medi-Cal, General Assistance, and employment services.
Lead organizational strategy for performance, customer service, and operational efficiency using data-driven decision making.
Develop and administer divisional budgets, monitor expenditures, and ensure compliance with funding requirements.
Represent the Division in meetings with Board of Supervisors, other departments, and community partners.

Skills

Public administration

Budgeting

Program management

Leadership

Policy development

Education

Bachelor's degree in Social Work/Business/Public Administration

Master's degree preferred

Job description

Providing Public Assistance and Employment Services to Solano County

The Employment and Eligibility Services Division within the Health & Social Services Department connects community members who qualify with food, health care, financial, employment, and other supportive services to promote healthy, safe, and stable lives. The division serves more than 1 in 3 county residents through programs including Medi-Cal, CalFresh, CalWORKs, and General Assistance.

THE POSITION

The Administrator provides executive oversight for a workforce of more than 400 full-time employees through multiple levels of management and is responsible for planning, organizing, directing, and evaluating the delivery of a broad portfolio of federally, state, and locally funded public assistance programs, including CalWORKs, CalFresh, Medi-Cal, General Assistance, employment services, housing assistance, and other supportive service programs. The position ensures compliance with complex federal and state laws, regulations, and performance standards while advancing continuous improvement, operational excellence, and equitable service delivery.

As a key member of the Division's executive leadership team, the Administrator provides leadership, mentorship, and accountability to managers, supervisors, and professional staff. The position develops organizational strategies to improve program performance, workforce effectiveness, customer service, and operational efficiency through data-driven decision making, performance management, and implementation of corrective action plans.

The Administrator directs and oversees critical administrative functions that support Division operations, including workforce planning and recruitment, staff development and training, quality assurance and quality control, policy development and implementation, CalSAWS operations, contracts and vendor oversight, reporting, clerical support services, fiscal management, and operational compliance. The position assists in developing and administering divisional budgets, monitors expenditures, ensures compliance with federal, state, and local funding requirements, and develops budget justifications for staffing, technology, and program enhancements.

This position serves as the Division's representative with executive leadership, the Board of Supervisors, County departments, labor organizations, community-based organizations, state agencies, and other governmental partners. The Administrator prepares and delivers complex policy recommendations, operational analyses, budget presentations, and strategic reports while fostering collaborative partnerships that strengthen service delivery and improve outcomes for vulnerable populations.

The Administrator evaluates organizational performance using quantitative and qualitative data, identifies emerging trends and service gaps, develops strategic and operational plans, and leads organizational change initiatives designed to improve efficiency, compliance, and customer outcomes. The position exercises significant independent judgment in interpreting legislation, developing policies and procedures, resolving complex operational issues, managing personnel matters, and ensuring the Division's programs are administered in accordance with applicable federal, state, and local laws and regulations.

Successful performance in this position requires extensive knowledge of public assistance program administration, governmental budgeting and fiscal management, organizational leadership, labor and personnel management, strategic planning, performance measurement, policy development, and continuous quality improvement. The position demands exceptional analytical, communication, and relationship-building skills, along with the ability to lead large, complex organizations through changing regulatory environments while maintaining a strong commitment to customer service, employee development, fiscal stewardship, and operational excellence.

Position Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS

Experience

Five (5) years of progressively responsible experience in the delivery of community Social Services, or closely related experience, that includes at least two (2) years of direct program management and supervision of professional staff coupled with experience in public administration including budget preparation, contract administration, project management and program planning and evaluation; AND

Education

A bachelor's degree is required from an accredited college or university preferably with a major in Social Work, Business or Public Administration or a related field. A master's degree in social work, Business or Public Administration or a closely related field is preferred.

Licensing, Certification And Registration Requirements

Applicants may be required to possess a valid California Driver’s License, Class C

Note: All licenses, certificates and registrations must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing. Employees must keep their licenses, certifications and registrations current and failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.

SELECTION PROCESS

08/06/2026 - First application review deadline to submit application and required documents.

Applications will be reviewed on a weekly basis after the first review deadline.

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.