Employment Coach (Miami-Dade/Broward)

UKG; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision

Flexible spending accounts

Life and disability insurance

Investment plans

Paid time off

Paid holidays

Employee assistance program

Pet insurance

Job summary

WWC Global is seeking Employment Coaches to support the Florida National Guard Employment Support Program. You will provide non-personal employment services, case management, and job placement assistance to veterans, spouses, and guards members across Florida.

Responsibilities include career assessments, resume/cover letter guidance, workshop delivery, and interview coaching. Occasional travel and some weekend hours may apply as part of a 40-hour week.

Qualifications

• Bachelor's Degree in a related field and four years of employment services or HR experience.
• Strong knowledge of career development and counseling techniques.
• Ability to build rapport and maintain confidentiality.
• Experience in career counseling or employment coaching and workshop delivery.
• Proficiency in resume writing, interview prep, and job-search strategies.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Conduct comprehensive career assessments to identify strengths and goals.
• Assist clients in setting short- and long-term career objectives.
• Provide guidance on resumes, cover letters, and job search strategies.
• Develop and deliver workshops on career development topics.
• Identify skill gaps and recommend development opportunities.
• Guide career transitions including promotions and lateral moves.
• Conduct mock interviews to improve client confidence.
• Collaborate with HR to align career initiatives with talent strategy.
• Stay informed about labor market trends and opportunities.
• Offer negotiation guidance on offers and promotions.

Skills

Career counseling

Workshop facilitation

Resume writing

Interview coaching

Employer outreach

Client relationship

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

WWC Global, an operating firm of Command Holdings, is currently seeking Employment Coaches to support the FL National Guard Employment Support Program (FLESP).

The Employment Coach provides non-personal employment support services to unemployed National Guard and reserve component service members, their spouses, and veterans across an assigned region of Florida under the FLESP "Work for Warriors" initiative. The Employment Coach delivers case management, employer outreach, and job placement support to help clients secure employment, education, or apprenticeship opportunities.

Specific responsibilities include but are not limited to:

• Conduct comprehensive career assessments to identify the client’s individual strengths, skills, and aspirations.
• Assist clients in setting and refining their short- and long-term career goals.
• Provide personalized guidance on resume writing, cover letter creation, and job search strategies.
• Develop and deliver workshops or training sessions on relevant career development topics.
• Foster a culture of continuous learning by identifying skill gaps and recommending appropriate development opportunities.
• Guide employees through career transitions, including promotions, lateral moves, and changes in professional focus.
• Facilitate mock interviews to enhance interview skills and confidence.
• Collaborate with the HR team to align career development initiatives with overall talent management strategies.
• Stay familiar with industry trends and labor market dynamics to provide up-to-date career advice.
• Offer support in negotiating job offers, promotions, and other career-related opportunities.

Weekend support may be required to align with Guard and Reserve drill weekends. To keep total hours at 40 per week, weekend work will be balanced with adjusted weekday schedules.

This position is contingent on contract award.

• Ability to sit at a computer terminal for an extended period of time.
• Ability to work in confined areas.

Physical Demands:

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
• Employee is often required to sit and use their hands and fingers to operate a computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

• 11-20% / Occasional travel.

WWC Global, an operating firm of Command Holdings, is a tribally-owned firm providing management consulting services to U.S. government agencies.

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.

At WWC Global, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. WWC Global is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.

WWC Global will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to the Human Resources Team .

WWC Global is committed to equal employment opportunity based on merit. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law, and in accordance with EO 14173 and Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

WWC Global's affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The affirmative Action Program can be accessed during normal business hours by making an appointment with the Human Resources Team .

Basic Requirements

Bachelor's Degree.

Minimum of four years of experience in employment services programs, personnel management, or human resources.

Strong understanding of career development and counseling techniques.

Ability to build rapport and establish trust with individuals at all levels of the organization.

Familiarity with various job markets and industries and knowledge of local and national job markets.

Proficiency in career counseling techniques and use of career assessment tools and resources.

Commitment to maintaining confidentiality and professionalism.

Previous experience in career counseling or employment coaching.

• Experience organizing and conducting workshops or seminars.

Strong network of industry contacts and employers.

Strong organizational and time management abilities.

Empathy and a genuine interest in helping others succeed.

Knowledge of job search strategies and resume building.

Strong attention to detail and record-keeping skills.

• Outstanding communication skills, influencing abilities, and client focus.
• Professional proficiency in English is required.
• Demonstrated proficiency in using all Microsoft Office applications.
• Valid driver’s license (proof of which will be required after hire) and ability to qualify for and maintain company liability insurance through a clean driving record.
• Ability to pass a federal background investigation including fingerprinting.
• Applicants must be currently authorized to work in the United States on a full-time basis. WWC Global will not sponsor applicants for work visas for this position.

Preferred Qualifications

• Bachelor's Degree, preferably in Human Resources, Psychology, Business Management, Business Administration, or Social Science.
• Certification in career coaching or counseling.

WWC Global offers a competitive benefits plan including:

• Health, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life and Disability Insurance
• Investment Plans
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Pet Insurance

*Eligibility requirements apply

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.