Employment Case Manager

The Assets; Anchorage (AK); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Voluntary medical

Voluntary dental

Voluntary vision

Flexible spending account

Life insurance

401k with employer match

Job summary

Assets, Inc. of Anchorage, Alaska is seeking an Employment Case Manager (ECM) to provide service coordination, job development, and direct support to individuals with developmental disabilities and/or mental health conditions.

This role collaborates with individuals, employers, and teams to ensure successful placement and ongoing service delivery. The ECM will coordinate services, develop job opportunities, provide training and coaching, and monitor ISP progress.

Qualifications

• High school diploma or GED required.
• At least one year of college coursework or equivalent experience.
• At least one year of experience in direct services, case management, or related field.

Responsibilities

• Coordinate services and support individuals in achieving employment goals.
• Develop job opportunities through community outreach, networking, and employer engagement.
• Provide job placement, training, and on-the-job coaching.
• Advocate for individuals and support long-term employment success.
• Develop, implement, and monitor Individual Support Plans (ISP).
• Track progress and adjust services based on outcomes and data.
• Conduct regular site visits to evaluate performance and support needs.
• Train, coach, and mentor Job Coaches and support staff.
• Maintain accurate and timely documentation (service notes, reports, plans, etc.).
• Lead or participate in team meetings and treatment planning.
• Use de-escalation and crisis intervention techniques when needed.
• Build and maintain professional relationships with employers, families, and service providers.
• Work a flexible schedule to meet client and program needs.
• Perform other duties as assigned.

Skills

Driver's license

Insured vehicle

Background checks

Independent work

Team collaboration

Education

High school diploma or GED

One year of college coursework

Job description

• Schedule: Primarily Monday-Friday; flexibility required (evenings/weekends as needed)
• Pay: $20.76/hour (DOE) + credit given for education and experience listed on your application!
• Benefits: Voluntary medical, dental, vision, flexible spending account, life insurance, 401k w/employer match

Employment Case Manager (ECM)

Location: Anchorage, Alaska

Job Type / Schedule / Pay

• Employment Type: Full-Time
• Hours: 30-40 hours per week
• Schedule: Primarily Monday-Friday; flexibility required (evenings/weekends as needed)
• Pay: $20.76/hour (DOE) + credit given for education and experience listed on your application!
• Benefits: Voluntary medical, dental, vision, flexible spending account, life insurance, 401k w/employer match

Join a Mission-Driven Team

Join Assets, Inc., a nonprofit dedicated to creating meaningful employment opportunities for individuals with disabilities. We support individuals in achieving independence through community-based employment, skill development, and long-term success.

Position Summary

The Employment Case Manager (ECM) provides service coordination, job development, and direct support to individuals with developmental disabilities and/or mental health conditions. This role works closely with individuals, employers, and support teams to ensure successful job placement, retention, and quality service delivery.

Key Responsibilities

• Coordinate services and support individuals in achieving employment goals
• Develop job opportunities through community outreach, networking, and employer engagement
• Provide job placement, training, and on-the-job coaching
• Advocate for individuals and support long-term employment success
• Develop, implement, and monitor Individual Support Plans (ISP)
• Track progress and adjust services based on outcomes and data
• Conduct regular site visits to evaluate performance and support needs
• Train, coach, and mentor Job Coaches and support staff
• Maintain accurate and timely documentation (service notes, reports, plans, etc.)
• Lead or participate in team meetings and treatment planning
• Use de-escalation and crisis intervention techniques when needed
• Build and maintain professional relationships with employers, families, and service providers
• Work a flexible schedule to meet client and program needs
• Perform other duties as assigned

Minimum Qualifications

• High school diploma or GED
• At least one (1) year of college coursework OR equivalent experience
• At least one (1) year of experience in direct services, case management, or related field
• Valid Alaska driver's license with acceptable driving record
• Must have an insured vehicle
• Ability to pass required background checks
• Ability to work independently and as part of a team

Required Certifications

• National Certificate in Employment Services (or ability to obtain within 6 months of hire)

Preferred Qualifications

• Experience in supported employment or vocational services
• Knowledge of developmental disabilities and/or mental health conditions
• Experience training or mentoring staff
• Strong communication and relationship-building skills

Core Competencies

• Ability to build relationships with employers and community partners
• Strong organizational and problem-solving skills
• Ability to manage multiple tasks in a fast-paced environment
• Professional communication and documentation skills
• Ability to maintain professional boundaries

Physical Requirements

• Frequ nt standing, walking, and travel between sites
• Ability to lift up to 25 lbs regularly and up to 50 lbs occasionally
• Ability to respond to crisis situations, including verbal or physical de-escalation

Work Environment

• Combination of office, community, and job site settings
• Exposure to varying environments and weather conditions
• May encounter behavioral or crisis situations

Equal Employment Opportunity

Assets, Inc. is an Equal Opportunity and affirmative Action Employer. We consider all qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, or any other protected status under applicable law.