Employment and Training Supervisor

COUNTY OF MENDOCINO; Ukiah (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

The County of Mendocino seeks a supervisor to manage a unit delivering employability evaluation and employment services to eligible clients. Responsibilities include assigning staff, training, performance management, and coordinating with other divisions to ensure program goals are met.

The role requires interpretation of rules, strong leadership, and collaboration with community partners. A valid driver’s license is required; a flexible, mission-driven approach is essential.

Qualifications

• Experience interpreting department rules, regulations and policies.
• Ability to supervise, train, evaluate, and discipline staff.
• Knowledge of employment services and public social services.
• Familiarity with computer systems for caseload monitoring and reporting.

Responsibilities

• Plans, assigns, and supervises a unit providing employment and training services to eligible clients.
• Selects, trains, directs, evaluates, and addresses staff performance problems.
• Meets with staff to discuss departmental rules and policies and to resolve issues.
• Reviews cases for accuracy, compliance and timeliness; ensures quality of client services.
• Represents the department at meetings and coordinates with other divisions and agencies.

Skills

Leadership

Supervision

Policy interpretation

Communication

Public assistance knowledge

Data access & reporting

Education

Associate degree or equivalent

Career planning coursework / counseling

Job description

The Position

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. The current vacancy is within Employment & Family Assistance Services - CalWORKs Job Services - in Willits.

Under general direction, plans, organizes and supervises work of a unit of employees engaged in the performance of employability evaluation and provision of other employment services to eligible applicants and clients of local social service agencies and who may be responsible for determining eligibility of applicants and recipients for public assistance program; may use an automated system for caseload monitoring activities; and performs related work as required.

Supervisor Academy is mandatory for all supervisors and consists of nine courses that must be completed within two years. Participation is required and completed during work hours.

Job Requirements And Minimum Qualifications

Duties may include, but are not limited to, the following:

• Plans, assigns, and supervises a unit of employees who provide employment and training services to eligible clients and who may determine eligibility for public assistance programs.
• Selects, trains, directs, evaluates, and disciplines subordinate staff, and addresses performance and personnel problems by presenting constructive plans for resolving performance deficiencies and resolving personnel problems.
• Meets with employees on a group and individual basis to discuss or interpret departmental rules, regulations and policies, and to confer with staff on the difficult eligibility and employment and training issues.
• Reviews cases for accuracy, compliance, and timeliness, and to ensure the quality of client services.
• Collaborates with other supervisors, management, and staff in setting goals, establishing guidelines, and coordinating the activities of professional and technical staff.
• Collaborates with staff and representatives from other divisions, agencies, and the community.
• Provides resources and tools to enhance employee performance and training.
• Represents the department at meetings and conferences.
• Participates in special studies or research projects as assigned.
• Interviews complainants and makes cause determinations for program participants who are not in compliance.
• Receives and prepares written correspondence, reports and other documents related to unit activity and mandated federal and state reports.
• Supervises staff responsible for assuring continuing public assistance benefit eligibility and coordinating the provision of support services for employment program participants.
• Attends supervisory meetings and training as assigned.
• Performs other duties as assigned.

Minimum Qualifications Required

Education and Experience

• One (1) year full-time experience as an Eligibility Supervisor, or Social Worker Supervisor I, or Employment and Training Worker III; or
• Two (2) years of full-time experience as an Employment and Training Worker II, AND one (1) year of lead experience, AND successful completion of 15 semester or 22 quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation; or
• Associate degree or equivalent units; AND one (1) year of lead experience AND two (2) years of full-time experience performing vocational guidance, employment counseling or placement services.

Licenses And Certifications

A valid driver's license is required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.

Incumbents must possess and maintain, or obtain and maintain, all licenses, certifications, registrations, and/or other requirements identified in the minimum qualifications, as applicable, and within the timeframes specified. These requirements are conditions of continued employment and minimum qualifications for the position. Failure to possess, obtain, or maintain any required license, certification, registration, or other requirement within the specified timeframe may result in rejection during the probationary period, or disciplinary action, up to and including termination of employment.

Knowledge Of

Knowledge, Skills, and Abilities

• Laws, rules, and regulations governing employment preparation and training and multiple public assistance programs.
• Policies, procedures, programs, and goals of public social services agencies.
• Principles of supervision, training, and instructional methods and techniques.
• Leadership techniques.
• Department and community resources available to clients.
• Principles of employment services and other public social services.
• Computer terminology and computer keyboard arrangement.

Ability To

• Exercise sound judgment when organizing, directing, prioritizing and assigning unit activities.
• Select, train, supervise, evaluate and discipline subordinate staff.
• Speak and write effectively and use correct English.
• Make referrals to appropriate agencies and social service programs.
• Determine appropriate course of action in day-to-day and emergency situations.
• Access and retrieve data from an automated computer system.
• Interpret and explain regulations and policy directives.
• Prepare clear, concise, and accurate records and reports.
• Establish and maintain cooperative working relationships with fellow employees and the general public.
• Work effectively with other community agencies, state, local government agencies, private and public organizations.
• Use available resources effectively to determine applicants' and program participants' employment potential and barriers.

Mental And Physical Abilities

• Establish and maintain effective working relationships with others.
• Deal with problems involving several concrete variables in standardized situations.
• While performing the essential functions of this job, the incumbent is regularly required to: stand, walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 25 pounds.

The County of Mendocino participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.

Learn More

• E-Verify Notice of Participation (Download PDF reader)
• Right to Work (Download PDF reader)

The County of Mendocino is an Equal Opportunity Employer

This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract.

SALARY

Compensation is based on a five-step salary range, with annual merit-based increases within the salary range.

RETIREMENT

Covered Under Social Security And The 1937 Act; Both Employees And The County Pay Into The Retirement Fund. For The Most Current Information Regarding County Retirement Please Go To https://www.mendocinocounty.org/retirement

HOLIDAYS AND PERSONAL LEAVE

Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit.

VACATION

Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years.

SICK LEAVE

Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually.

MEDICAL, DENTAL, VISION, AND LIFE INSURANCE

The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance.

HEALTH INSURANCE

For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb

EMPLOYEE ASSISTANCE PROGRAM

For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap

EMPLOYEE WELLNESS PROGRAM

For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow

LABOR CONTRACTS

For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor