Employer Strategic Client Executive

McKesson Corporation; Overland Park (KS); On-site; USD 85,000 - 141,000; Full time

Job summary

McKesson is seeking a Strategic Client Executive to lead all ongoing client-facing activities for Rx Savings Solutions' Employer partners. You will build relationships to drive performance, client retention, and growth, serving as the primary point of contact for client meetings, communications, and coordinated marketing plans.

In this role you will collaborate with the commercial sales and implementation teams to ensure successful delivery, renewals, and open enrollment support.

Qualifications

• 4+ years of experience in account management or client success in SaaS or healthcare benefits.
• Solid understanding of client lifecycles and engagement marketing strategies.
• Strong project management and communication skills.
• Excellent written and verbal communication with a collaborative mindset.
• Self-motivated and adaptable in a growing company.
• Experience with Salesforce, MS Office, and marketing automation platforms is preferred.
• Ability to travel as needed (5–10% annually).

Responsibilities

• Serve as the main liaison for client meetings, communications, and coordination of standard engagement marketing plans.
• Monitor client obligations and ROI, including tracking incentives and operational delivery.
• Obtain and interpret reporting, analytics and insights to present the client story.
• Measure and evaluate program effectiveness and member engagement.
• Collaborate with implementation to ensure successful setup for ongoing delivery of services.
• Project manage member-facing educational and communication materials for open enrollment.
• Provide internal client communications support and cross-team alignment.
• Support renewal processes with sales and account teams.

Skills

Account management

Client success

Engagement marketing

SaaS experience

Tools

Salesforce

Microsoft Office

Marketing automation platforms

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Role Overview

The Strategic Client Executive leads all ongoing client-facing activities for Rx Savings Solutions' Employer partners. This role is responsible for developing relationships with our employer partners to drive successful performance, client retention, and growth. This role is the primary point of contact for client meetings, communications, and coordination of standard engagement marketing plans. The Strategic Client Executive ensures operational excellence in client engagement, implementation, and delivery of services, while acting as a trusted partner to both internal teams and external clients. The role works closely with the Commercial sales team to renew accounts, supporting the renewal process through ongoing account management activities.

Key Responsibilities

• Serve as the main liaison for all client meetings, communications, and client-specific coordination for standard marketing plans.
• Monitor client obligations and performance for ROI, including tracking incentives for registration and supporting operational delivery of services.
• Obtain and interpret reporting, analytics & insights to create and present the client story, capturing both qualitative and quantitative insights.
• Measure, track and evaluate program effectiveness and member engagement.
• Collaborate with the implementation team to ensure successful set-up for ongoing delivery of services, including standard engagement marketing plans, to ensure a successful launch to employer group members.
• Work with assigned clients to strategize and project manage all member-facing educational and communication materials, including internal communications as well as support for open enrollment.
• Provide internal client communications support, ensuring alignment and clarity across teams.
• Facilitate cross-functional projects and operational development, collaborating with internal partners as needed.
• Represent Rx Savings Solutions with professionalism and a polished presence in all client interactions.
• Create structure in ambiguous situations, supporting growth and strategic client account plans and initiatives.
• Support the renewal process through ongoing account management activities, working closely with the sales team.
• Collaborate with engagement and marketing teams to strategize and project manage member-facing educational and communication campaigns (digital and print).
• Collaborate with partners and vendors as needed to facilitate member experience integrations, such as incentives, data feeds and integrated reporting.

Experience & Qualifications

• 4+ years of experience in Account Management, Client Success Management, Engagement Marketing, or relevant positions.
• Experience working in a Software as a Service (SaaS) and/or healthcare benefits environment.
• Clear understanding of client account management, client lifecycles, and engagement marketing strategies.
• Strong project management and communication skills.
• Excellent written and verbal communicator with a passion for learning.
• Self-motivated with a willingness to adapt to change in a growing company.
• Ability to present and contribute ideas, and proven ability to work in a team environment.
• Experience with Salesforce, Microsoft Office Suite, and marketing automation platforms preferred.
• Ability to travel as needed (estimated 5-10% annually).

Our Base Pay Range for this position

$84,700 - $141,100

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!