Employer Strategic Client Executive

McKesson; Overland Park (KS); On-site; USD 85,000 - 141,000; Full time

Job summary

McKesson is seeking an experienced Account Manager in the United States to serve as the primary liaison for client meetings and coordination of standard marketing plans. You will monitor ROI, interpret reporting, and present insights to demonstrate program effectiveness and member engagement.

You will collaborate with the implementation and marketing teams to ensure smooth setup and ongoing delivery of services, including open enrollment materials and cross-functional projects.

Qualifications

• 4+ years of experience in Account Management, Client Success Management, Engagement Marketing, or equivalent roles.
• Experience in SaaS and/or healthcare benefits environments preferred.
• Strong understanding of client lifecycles and engagement strategies.

Responsibilities

• Serve as the main liaison for all client meetings and coordination for standard marketing plans.
• Monitor client obligations and ROI, including tracking incentives for registration and service delivery.
• Interpret reporting and insights to tell the client story with qualitative and quantitative data.
• Measure program effectiveness and member engagement.
• Collaborate with the implementation team for successful setup and ongoing delivery of services.

Skills

Account management

Client success

Engagement marketing

Communication

Project management

Tools

Salesforce

Microsoft Office

Marketing automation

Job description

Role Overview

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Key Responsibilities

• Serve as the main liaison for all client meetings, communications, and client-specific coordination for standard marketing plans.


• Monitor client obligations and performance for ROI, including tracking incentives for registration and supporting operational delivery of services.


• Obtain and interpret reporting, analytics & insights to create and present the client story, capturing both qualitative and quantitative insights.


• Measure, track and evaluate program effectiveness and member engagement.


• Collaborate with the implementation team to ensure successful set‑up for ongoing delivery of services, including standard engagement marketing plans, to ensure a successful launch to employer group members.


• Work with assigned clients to strategize and project manage all member‑facing educational and communication materials, including internal communications as well as support for open enrollment


• Provide internal client communications support, ensuring alignment and clarity across teams.


• Facilitate cross‑functional projects and operational development, collaborating with internal partners as needed.


• Represent Rx Savings Solutions with professionalism and a polished presence in all client interactions.


• Create structure in ambiguous situations, supporting growth and strategic client account plans and initiatives.


• Support the renewal process through ongoing account management activities, working closely with the sales team.


• Collaborate with engagement and marketing teams to strategize and project manage member‑facing educational and communication campaigns (digital and print).


• Collaborate with partners and vendors as needed to facilitate member experience integrations, such as incentives, data feeds and integrated reporting

Experience & Qualifications

• 4+ years of experience in Account Management, Client Success Management, Engagement Marketing, or relevant positions.


• Experience working in a Software as a Service (SaaS) and/or healthcare benefits environment.


• Clear understanding of client account management, client lifecycles, and engagement marketing strategies.


• Strong project management and communication skills.


• Excellent written and verbal communicator with a passion for learning.


• Self‑motivated with a willingness to adapt to change in a growing company.


• Ability to present and contribute ideas, and proven ability to work in a team environment.


• Experience with Salesforce, Microsoft Office Suite, and marketing automation platforms preferred.


• Ability to travel as needed (estimated 5–10% annually).

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long‑term incentive opportunities may be offered.

Our Base Pay Range for this position

$84,700 - $141,100

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!