Employer Engagement and Retention Consultant

YMCA of Greater Toronto; Ontario (CA); Vor Ort; USD 46.000 - 64.000; Vollzeit

Zusammenfassung

The YMCA of Greater Toronto is seeking an Employer Engagement and Retention Consultant to strengthen employer relationships, identify opportunities, and connect job seekers with suitable roles. You will support clients through the job search, placement, and retention processes, working with employers, clients, and community partners to achieve sustainable employment outcomes.

Responsibilities include outreach, needs assessment, and coordinating interviews and placements, while aligning with

Qualifikationen

• Post-secondary education in business, marketing, career development, social services, counselling, or related field, or equivalent experience.
• Minimum two years of related experience in job development, employer engagement, recruitment, counselling, job coaching, business development, or community outreach.
• Demonstrated experience building relationships with employers, community partners, and other stakeholders.
• Experience working with individuals facing barriers to employment is an asset.
• Experience in government-funded or performance-based employment programs is an asset.
• Proficiency with Microsoft 365 and electronic case-management systems.

Aufgaben

• Develop and maintain relationships with employers, community partners, and industry contacts to support sustainable employment outcomes.
• Identify employer hiring needs, labor market trends, and opportunities aligned with clients’ goals.
• Promote YMCA employment services, incentives, participant supports, and partnership opportunities.
• Expand employer networks and cultivate ongoing partnerships for repeat hiring opportunities.
• Match clients with suitable employment opportunities based on qualifications and goals.
• Coordinate interviews, workplace assessments, and placements; negotiate placement agreements and incentives.
• Provide coaching and problem-solving to clients and employers to promote positive workplace outcomes.
• Ensure accurate documentation and reporting of client, employer, and placement data.

Jobbeschreibung

Employer Engagement and Retention Consultant

Job Category: Employment/Job Counselling/Resources

Employment Type: Full Time Salaried Contract -Up to March 31, 2027 (Existing Vacancy)

Number of Vacancies: 1

Anticipated Start Date: November 09, 2026

Deadline to Apply: October 30, 2026 by 5:00 pm

Be the Spark! Join our dynamic Employment & Community Team, where every day is different, and you will always be engaged with meaningful work!

The Employer Engagement and Retention Consultant supports clients in achieving sustainable employment by building employer relationships, identifying employment opportunities, and connecting job seekers with suitable employers. The role provides employment support throughout the job search, placement, and retention process, helping clients secure and maintain meaningful employment. Working closely with employers, clients, and community partners, the position contributes to successful employment outcomes through job development, placement coordination, and ongoing support. The role is accountable for delivering services in accordance with program requirements and contributing to YMCA and funder performance targets.

In this role, you will:

• Develop and maintain relationships with employers, community partners, and industry contacts through outreach, networking, presentations, site visits, and recruitment activities to support sustainable employment outcomes for clients.
• Identify employer hiring needs, labour market trends, and employment opportunities that align with clients’ skills, experience, interests, and career goals.
• Promote YMCA employment services, employer incentives, participant supports, and partnership opportunities to employers and community stakeholders.
• Expand employer networks and cultivate ongoing partnerships that support repeat hiring opportunities and long-term engagement.
• Assess clients’ employment goals, skills, qualifications, experience, interests, availability, and barriers to support effective job development and placement activities.
• Help clients understand job requirements, employer expectations, workplace culture, and available labour market opportunities.
• Coordinate employment-related supports and appropriate referrals to internal or external services to address identified client needs and support successful employment outcomes.
• Match clients with suitable employment opportunities based on their qualifications, experience, abilities, interests, and employment goals.
• Coordinate interviews, workplace assessments, job trials, training opportunities, placements, and related employment activities.
• Negotiate placement agreements, training plans, employer incentives, and employment opportunities in accordance with YMCA and funder requirements.
• Support clients and employers throughout the placement and retention process by providing coaching, guidance, and problem-solving assistance to promote positive workplace outcomes.
• Act as a liaison between clients and employers to address workplace concerns, strengthen employment relationships, and support long‑term job retention.
• Monitor employment placements and provide timely interventions, follow‑up support, and re‑employment planning when required.
• Facilitate workshops, employer information sessions, recruitment events, job fairs, and other activities that support employment readiness, employer engagement, and client success.
• Contribute to individual and team performance targets by monitoring employment outcomes, maintaining active employer engagement, and supporting program objectives.
• Maintain accurate and timely client, employer, placement, and outcome records using electronic case management systems and prepare reports, statistics, and documentation as required.
• Deliver services in accordance with YMCA policies, quality standards, privacy requirements, funder expectations, and program guidelines while participating in team meetings, case conferences, training, and continuous improvement initiatives.
• A commitment to uphold strong, safeguarding practices that protect the safety, well‑being, inclusion of children and youth
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

You bring:

• Post-secondary education in business, marketing, career development, social services, counselling, or a related field, or equivalent experience.
• Minimum two years of related experience in job development, employer engagement, recruitment, counselling, job coaching, business development, or community outreach.
• Demonstrated experience building relationships with employers, community partners, and other stakeholders.
• Experience supporting individuals facing barriers to employment is an asset.
• Experience working within government‑funded or performance‑based employment programs is an asset.
• Proficiency with Microsoft 365 and electronic case‑management systems.
• Knowledge of labour market trends, recruitment practices, employer hiring needs, and workplace expectations.
• Understanding of participant employment‑related supports, employer incentives, placement agreements, and funder requirements.
• Access to a reliable motor vehicle and ability to travel throughout the assigned region.
• Strong employer outreach, networking, business development, and relationship‑building skills.
• Ability to identify suitable employment opportunities and effectively match clients with employers.
• Strong coaching, negotiation, problem‑solving, and conflict‑resolution skills.
• Excellent verbal, written, interpersonal, organizational, and time‑management skills.
• Strong organizational skills with the ability to manage competing priorities and deadlines.
• Strong attention to detail and commitment to accurate documentation.
• High emotional intelligence, confidentiality, professional judgment, flexibility, and resilience.
• Ability to work flexible hours, including days, evenings, and weekends.
• Excellent understanding of diversity, inclusion, and equity, including the ability to identify and address barriers to employment, work effectively with diverse stakeholders, and integrate equity into program design.

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here .

Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services, such as health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our2025 2030 strategic plan, Greater Together ,which outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here .

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.