Employees Retirement System Examiner 2, (SG-12) Item# 07312(Multiple)

Office of the NYS Comptroller Thomas P. DiNapoli; New York (NY); Remote; USD 70,000 - 90,000; Full time

Job summary

The Office of the New York State Comptroller seeks staff to process and maintain member and employer retirement applications and data across NYS Retirement Systems. You will interpret applicable laws, explain complex benefit information, determine eligibility and payments, and perform high-level calculations with long-term fiscal impact.

You will respond to inquiries by phone and email, prepare reports, and provide technical direction or training to staff.

Qualifications

• Two years of experience reconciling accounts, calculating payments, collecting/analyzing statistics, or explaining policy/benefit information to the public.
• Associate’s degree may substitute for two years of required experience.
• Must be reachable on the appropriate eligible list or eligible to transfer under Civil Service Law Section 70.1.
• Non-competitive promotion qualifications require one year of permanent competitive or 55-b/55-c service as Employees Retirement System Examiner 1.

Responsibilities

• Process and maintain member and employer applications and data.
• Interpret NYS laws, rules, regulations, and procedures; communicate complex benefit information.
• Determine eligibility and benefit payments.
• Perform high-level complex calculations with long-term fiscal implications for retirees and retirement systems.
• Answer inquiries by telephone, respond to correspondence and emails.
• Prepare written materials and reports; provide technical direction and staff training.

Skills

Interpersonal skills

Mathematical calculations

Organizational skills

Teamwork

Communication

Education

Associate degree

Job description

Duties Description

Perform a variety of tasks related to the processing and maintenance of member and employer applications and data in the New York State and Local Retirement Systems. Develop familiarity with the laws, rules, regulations, legal opinions, and established written procedures of New York State and Local Retirement Systems; interpret the Retirement and Social Security Law and communicate complex benefit information to systems members; determine eligibility and benefit payments; perform high level complex calculations that have long-term fiscal implications for retirees and the Retirement Systems; answer telephone inquiries and respond to correspondence and emails from employers, members, pensioners, beneficiaries, and others; prepare various written materials and reports; provide technical direction and assistance to staff and others; and you may train, mentor, and supervise lower-level clerical staff.

These positions exist within the following worksites:

• 110 State Street, Albany, NY 12236
• 150 Broadway, Menands, NY 12204
• 800 North Pearl Street, Menands, NY 12204

These positions exist within the following bureaus:

• Benefit Calculations & Disbursement Services (BCDS)
• Benefit Information Services (BIS)
• Disability Services (DISB)
• Member & Employer Services (MESB)
• Pension Integrity (PIB)

Minimum Qualifications

Do you want a career with a purpose that provides work/life balance?

Civil Service examinations are not required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program.

Non-Competitive Qualifications for appointment under the NY HELPS Program:

• Two (2) years of experience performing at least one of the following tasks: reconciling accounts, calculating payments, collecting and analyzing statistics and information, or explaining policy or benefit information to the public.

OR

• An associate’s degree (or higher) can be substituted for two years of the required specialized experience.

Competitive Minimum Qualifications:

You must be currently reachable on the appropriate eligible list for this title, or eligible to transfer to this title under Section 70.1 of the Civil Service Law.

For 70.1 transfer to Employees Retirement System Examiner 2, SG-12, you must have one year of permanent competitive, or 55-b/55-c service in an approved title.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Non-Competitive promotion (NCP) qualifications:

You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as an Employees Retirement System Examiner 1 (full journey level, SG-9).

NCP notes:

If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.

Additional Comments

Preferred Qualifications/Knowledge, skills, and abilities:

• Ability to prepare, understand and interpret written materials.
• Ability to use office equipment such as computers, photocopy equipment, etc.
• Excellent interpersonal skills both over the telephone and in-person.
• Ability to perform tasks accurately with attention to detail and within specific time frames.
• Ability to work independently and in a team environment.
• Good organizational and problem-solving skills.
• Adaptable to interruptions and changes in work routine.
• Ability to perform complex mathematical calculations as necessary.
• Ability to contribute to an inclusive and diverse work environment.

Telecommuting

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less

Reasonable Accommodation

The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at [phone].

Equal Opportunity Employment

The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.

Benefits

OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:

• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more