Employee Relations Specialist - Remote

Option Care Health, Inc.; Madison (WI); Remote; USD 70,000 - 117,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

401K with Company Match

HSA Company Match

Tuition Reimbursement

Flex Spending Accounts

Job summary

Option Care Health, Inc. is seeking an Employee Relations Specialist (Madison, WI) to resolve employee concerns, manage performance issues, and investigate complaints while aligning with the company values.

The role requires partnering with leaders across the organization, drafting investigations, advising on policies, and ensuring compliance with federal/state laws. A Bachelor's in HR or related field and 5 years in HR (2 in ER) are required; PHR/SPHR or SHRM certifications preferred.

Qualifications

• Knowledge of state and federal employment laws including FMLA, FLSA, ADA, etc.
• Ability to analyze complex issues and summarize essential points for diverse audiences.
• Strong communication skills and ability to guide management and team members.

Responsibilities

• Review and resolve sensitive employee concerns and investigations.
• Advise leaders on policy violations, performance management, disability and leave matters.
• Prepare investigation summaries for internal and external stakeholders.
• Maintain documentation for investigations and ensure compliance with laws.

Skills

Employment law knowledge

Analytical reasoning

Verbal and written communication

Influence peers and management

Attention to detail

Education

Bachelor’s Degree in HR/OD or related field

Tools

Workday

Job description

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Springfield, IL

Rockford, IL

Indianapolis, IN

Madison, WI

St Paul, MN

Lansing, MI

Full time

R37205

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

The Employee Relations Specialist is responsible for working on the resolution of employee relations matters, performance management issues, policy violations and the investigation of employee complaints and/or conflict resolution on behalf of the company. This position interacts with individuals across the organization to help mitigate risk to the organization and ensure that outcomes align with Option Care Health Values including fair and equitable treatment of all team members. This individual works quickly and thoroughly to investigate and resolve employee conflicts, coach and counsel to resolve performance management issues, and resolves work environment complaints.

Job Description:

Job Responsibilities:

• Responsible for reviewing and resolving sensitive employee concerns and investigations, including interpersonal conflict in the workplace, employee complaints, ethics reports, and allegations of harassment, discrimination, and retaliation in a timely manner.
• Identify and address employee relations issues providing advice and guidance to the business leaders for issues such as policy violations, performance management, disability and leave management, conflict resolution, disciplinary actions, or other issues representing significant risk to the organization
• Review, edit and approve constructive disciplinary actions and performance improvement plans in the Workday system as necessary to address areas of concern or policy violations.
• Prepare thoughtful, reasonable and independent investigations summaries for internal and external stakeholders to close-out ER cases
• Provides support and guidance to leaders when addressing team member behavior and performance concerns
• Maintain electronic organization practices for the retention and retrieval of investigation materials
• Assist in a broad range of tasks and projects, including the implementation, interpretation and administration of policies and procedures to ensure and enhance organization’s capacity to handle employee relations matters and ensure compliance with federal and state labor laws.
• Explains and provides advice to workers about company policy, rules, regulations and laws and their need for compliance.
• Reviews violations on annual team member MVR and background checks for resolution
• Reviews all PHI and privacy incidents received from the Compliance Office for necessary corrective action
• Consult with Legal Counsel on Employee Relation issues and attend mediations and depositions for the company as needed.
• Conduct exit interviews with team member leaving the organization
• Manage metrics and report on Employee Relation activity to management within recommended timelines.

Supervisory Responsibilities:

Does this position have supervisory responsibilities? No.

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Basic Education and/or Experience Requirements:

• Bachelor’s Degree in Human Resources, Organizational Development or a related field
• 5 years of experience in human resource roles with at least 2 years concentration in Employee Relations.

Basic Qualifications:

• Knowledge of relevant state and federal employment laws including, but not limited to, Title VI, ADA, FMLA, FLSA, ADEA, etc.
• Ability to analyze complex issues and facts and summarize essential issues to various audiences.
• Strong verbal and written communication skills (including analysis, interpretation, and reasoning).
• Ability to work with and positively influence peers and management.
• Self-motivated and high endurance with critical attention to detail, ability to meet deadlines and reporting.

Travel Requirements (if required):

Up to 10%

Preferred Qualifications & Interests (PQIs):

PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $70,218.51-$117,008.35

Benefits:

• -Medical, Dental, & Vision Insurance
• -Paid Time off
• -Bonding Time Off
• -401K Retirement Savings Plan with Company Match
• -HSA Company Match
• -Flexible Spending Accounts
• -Tuition Reimbursement
• -myFlexPay
• -Family Support
• -Mental Health Services
• -Company Paid Life Insurance
• -Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.