Employee Relations Specialist

Maximus; Montpelier (VT); In loco; USD 62.000 - 83.000; Tempo pieno

Descrizione del lavoro

Maximus is seeking an Employee Relations Specialist to support the centralized Employee Relations team. You will lead investigations, advise managers on performance, terminations, policy interpretation, and escalate complex matters to senior ER leadership.

This role requires knowledge of EEO, ADA, FMLA, strong communication, Excel proficiency, and collaboration with HR, Legal and stakeholders to ensure consistent, ethical resolutions across the organization.

Competenze

• Bachelor's degree with at least 3 years of HR-related experience.
• Excellent organizational, written and verbal communication skills.
• Knowledge of human capital practices, techniques, and standards.
• Strong judgment, multitasking, problem solving and time management.
• Proficient in Excel; experience with case management systems preferred.
• Ability to evaluate facts and deliver findings on sensitive cases with clear communication.
• Exceptional attention to detail in documentation, process and follow-up.
• Enjoys partnering with HR colleagues, Legal, and stakeholders to implement solutions.

Mansioni

• Lead and manage moderately complex workplace investigations, partnering with HR, Legal, HR Compliance and drafting investigative reports.
• Provide guidance to people managers on performance management, involuntary terminations, conflict resolution, policy interpretation and escalation.
• Monitor ER entry point for guidance requests and escalate complex matters to senior ER leadership.
• Possess working knowledge of federal, state, and local employment laws (EEO, ADA, FMLA).
• Recommend actions to resolve conflicts and create/monitor aftercare plans.
• Assist with various ER division projects and programs.
• Assess risk and escalate/report issues with ethical judgment in line with Maximus values.

Conoscenze

Excellent organizational skills

Written and verbal communication

HR knowledge

Problem solving

Time management

Microsoft Excel

Case management systems

Attention to detail

Collaboration with HR/Legal

Formazione

Bachelor's degree

Strumenti

Microsoft Excel

HR case management systems

Descrizione del lavoro

Maximus is currently seeking an Employee Relations Specialist.

This role is an integral role within supporting the centralized Employee Relations team at Maximus.

Essential Duties and Responsibilities:

• Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.

• Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership

• Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr. ER Partner queue in the instance of complex resolution.

• Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.

• Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion

• Assist with various projects and programs within the ER division

• Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.

Minimum Requirements

• '- Bachelor's degree with minimum of 3 years HR-related experience required.

• Excellent organizational, written and verbal communication skills.

• Knowledge of human capital practices, techniques, and standards.

• Requires good judgment, organizational, multi-tasking, problem solving and time management skills.

• Strong working knowledge of Excel required and experience with case management systems preferred.

• Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .

• Exceptional attention to detail when it comes to documentation, process execution, and follow up.

• Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$62,000

Maximum Salary

$83,000