Employee Relations Specialist

ConsultNet Technology Services and Solutions; Jacksonville (FL); Hybrid; USD 70,000 - 95,000; Full time

Job summary

ConsultNet Technology Services and Solutions in Jacksonville, FL is seeking an HR Investigator (Employee Relations) for a hybrid, 6-month+ contract. The role leads end-to-end investigations, ensuring legal compliance and defensible outcomes while mitigating risk.

You will interview employees, managers, and witnesses, analyze evidence, and prepare audit-ready reports. Success depends on independent judgment, effective communication, and collaboration with HR and Legal to implement appropriate

Qualifications

• 4–7 years of experience in HR, employee relations, or workplace investigations.
• Ability to handle complex investigations independently.
• Knowledge of employment laws across multiple states.
• Experience with case management systems and HRIS.
• Excellent documentation and report-writing skills.
• Strong communication and professional discretion.

Responsibilities

• Lead end-to-end investigations into employee relations matters.
• Develop investigative strategies, determine scope, and prioritize caseload based on risk and complexity.
• Conduct interviews with employees, managers, and witnesses to gather and validate facts.
• Analyze documentation, evidence, and testimony to determine findings and recommend outcomes.
• Maintain detailed, audit-ready documentation within case management systems.
• Ensure investigations are completed within defined timelines and service expectations.
• Partner with HR and Legal to align on approach, risk exposure, and recommended actions.
• Communicate findings and updates to stakeholders in a clear, professional manner.
• Identify trends and root causes across cases to inform broader HR and business decisions.
• Support development and refinement of policies, procedures, and compliance practices.
• Contribute to training initiatives related to employee relations and workplace compliance.

Skills

Employee relations

Investigation management

Interviewing

Regulatory knowledge

HRIS / Case management

Documentation

Communication

Multistate compliance

Tools

Oracle HCM

ServiceNow

Job description

HR Investigator (Employee Relations) - Jacksonville, FL

6 month+ contract

Hybrid Role

Must be W2 without sponsorship

Overview

This role is responsible for leading employee relations investigations across a multi-state environment. The position focuses on independently managing sensitive workplace matters, ensuring compliance with employment laws, and delivering clear, defensible outcomes that support business integrity and risk mitigation.

Key Responsibilities

• Lead end-to-end investigations into employee relations matters, including misconduct, grievances, and policy violations
• Develop investigative strategies, determine scope, and prioritize caseload based on risk and complexity
• Conduct interviews with employees, managers, and witnesses to gather and validate facts
• Analyze documentation, evidence, and testimony to determine findings and recommend outcomes
• Maintain detailed, accurate, and audit-ready documentation within case management systems
• Ensure investigations are completed within defined timelines and service expectations
• Partner with HR and Legal to align on approach, risk exposure, and recommended actions
• Communicate findings and updates to stakeholders in a clear, professional manner
• Identify trends and root causes across cases to inform broader HR and business decisions
• Support development and refinement of policies, procedures, and compliance practices
• Contribute to training initiatives related to employee relations and workplace compliance

Qualifications

• 4–7 years of experience in HR, employee relations, or workplace investigations
• Strong experience handling complex and sensitive investigations independently
• Knowledge of employment laws and regulatory requirements (multi-state required)
• Experience with case management systems and HRIS toolsStrong documentation and report-writing skills
• Ability to manage multiple investigations simultaneously with minimal oversight
• Excellent communication skills across all levels of the organization
• High level of discretion, professionalism, and sound judgment

Preferred:

• Experience with enterprise HR systems (e.g., Oracle HCM, ServiceNow)
• Exposure to large, matrixed organizations