Employee Relations Specialist

BITZER US; Flowery Branch (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short and Long-Term Disability

Paid Vacation

Education Reimbursement

401(k) Plan

Profit-Sharing Contribution

Job summary

A leading manufacturer of refrigeration components in Flowery Branch, Georgia, is seeking an HR Employee Relations Specialist. This role emphasizes fostering a positive work environment, developing HR policies, and resolving employee conflicts. The ideal candidate will have expertise in employee relations, strong communication skills, and at least 3 years of relevant experience. Competitive benefits include medical insurance, vacation days, and a 401(k) plan.

Qualifications

• 3+ years of experience in employee relations, HR policy development, or conflict resolution required.
• Experience in manufacturing or industrial environments is a plus.
• Strong understanding of employment laws, FMLA, ADA, and HR best practices.

Responsibilities

• Develop and maintain the HR handbook ensuring legal compliance.
• Act as a liaison between employees and HR management.
• Provide guidance and conflict resolution support.
• Oversee administration of leave policies.
• Conduct training sessions on HR policies.

Skills

Employee Relations Expertise

Communication Skills

Problem-Solving

Attention to Detail

Confidentiality

Organizational Skills

Education

SHRM-CP, PHR, or related certification

Job description

Direct message the job poster from BITZER US

Overview

Summary (Position Description): The HR Employee Relations Specialist is responsible for fostering a positive work environment by developing and maintaining the HR handbook, facilitating conflict resolution, and serving as a liaison between employees and HR management. This role ensures compliance with employment laws, administers leave policies, and provides guidance on employee relations matters. The specialist will work closely with leadership to develop HR policies and procedures that support both business objectives and employee well-being. A successful candidate will possess strong communication and problem-solving skills to effectively address workplace concerns and improve overall employee satisfaction.

Reports To

HR Manager

Responsibilities

• Develop, update, and maintain the HR handbook, ensuring compliance with federal, state, and local employment laws.
• Act as a liaison between employees and HR management, addressing workplace concerns and facilitating effective communication.
• Provide guidance and support in conflict resolution, mediating disputes between employees and management.
• Oversee leave policies administration, ensuring compliance with policies and regulations while supporting employees through the process.
• Assist in investigating employee complaints, grievances, and policy violations, recommending appropriate corrective actions.
• Conduct training and coaching sessions for employees and managers on HR policies, workplace behavior, and conflict resolution.
• Support HR in implementing policies that promote a positive workplace culture and employee engagement.
• Keep HR records accurate and up to date, including employee handbook, compliance documents, and assist in developing and rolling out HR policies and procedures.
• Support various HR functions as directed by the HR Manager.

Who We Are

Bitzer Us Inc. is a leading manufacturer of key components used in commercial and industrial refrigeration and air conditioning systems, including compressors, pressure vessels such as condensers and evaporators, compressor packages, and condensing units. Other products include waste heat-to-power equipment that converts excess heat to low-cost electricity. The Company is located in Flowery Branch, Georgia and is wholly owned by Bitzer SE (Germany).

Competencies (Knowledge, Skills & Abilities)

• Employee Relations Expertise: Strong knowledge of workplace conflict resolution strategies and employment law.
• Communication Skills: Ability to communicate effectively with employees at all levels.
• Problem-Solving: Skilled in identifying workplace issues and providing fair and consistent solutions.
• Attention to Detail: Ability to manage documentation and ensure compliance with HR policies.
• Confidentiality: Maintains discretion when handling sensitive employee matters.
• Organizational Skills: Ability to manage multiple priorities in a fast-paced environment.

Requirements

• Relative experience or a minimum of 3 years in a low-volume, high-mix manufacturing environment.
• Preferred Education/Certification: SHRM-CP, PHR, or related certification.
• Experience: Minimum of 3 years in employee relations, HR policy development, or conflict resolution.
• Preferred Experience: Experience in manufacturing or industrial environments is a plus.
• Knowledge Requirement: Strong understanding of employment laws, FMLA, ADA, and HR best practice.

Work Environment

This job is performed in a professional office environment. It also requires time on the shop floor with machining, assembly, and material technicians. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk on the shop floor.

Employee Benefits

• Medical Insurance (heavily subsidized by the Company)
• Dental Insurance
• Company paid Vision Insurance, $50,000 life insurance and Short and Long-Term Disability
• 2 Weeks Paid Vacation and 5 Paid Personal Days
• Education Reimbursement (must be approved by manager)
• 401(k) Plan where it matches dollar-for-dollar up to 4% of compensation; 100% vested immediately.
• Company Discretionary Profit-Sharing Contribution (averaged 15% of compensation per year for the past 6 years; based on profitability; 100% vested after 6 years on a graded scale)

Other Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees are required to follow any job-related instructions and to perform job-related duties requested by management. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This Job Description does not imply an employment contract. BITZER US is an at-will employer. BITZER US is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.