Employee Relations Specialist

Akumin; Connecticut; Hybrid; USD 68,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA with employer contributions

401(k) with employer match

Paid holidays

Defined PTO and sick time

Job summary

Akumin is seeking an Employee Relations Specialist to act as the first point of contact for employees and managers on workplace concerns, interpreting policies and handling routine employee relations matters.

This remote role supports investigations, escalation of high-risk cases, and collaboration with the Senior Manager, Employee Relations to promote a positive employee experience across the United States.

Qualifications

• Bachelor's Degree or Equivalent Experience.
• 1–3 years of experience in Human Resources with focus on Employee Relations.
• Excellent listening, verbal and written communication.
• Basic understanding of employment laws (FMLA, ADA, FLSA) and HR compliance.
• Experience with HRIS/Workday preferred.

Responsibilities

• Serve as first point of contact for employees and managers on workplace concerns and policy questions.
• Document initial statements, gather facts, and present findings to the Sr. Manager, ER.
• Escalate high-risk or complex cases to senior leadership.
• Manage and investigate routine ER cases and consult on complex matters.
• Partner with managers to develop and deliver performance improvement plans and corrective actions.
• Maintain confidential ER case records and ensure policy compliance.

Skills

Active listening

Verbal communication

Written communication

Analytical thinking

Conflict resolution

Employment law basics

Education

Bachelor's degree or equivalent experience

Tools

Workday

Job description

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year.

We are currently hiring for an Employee Relations Specialist to join our team. This will be a full-time, remote role, located within the United States. The Employee Relations Specialist serves as the first point of contact for employees and managers regarding workplace concerns, policy interpretation, and employee relations matters. This role is responsible for conducting intake, assessing and triaging employee relations issues, supporting investigations, conflict resolution, policy interpretation and independently managing routine employee relations cases. The Employee Relations Specialist partners closely with the Senior Manager, Employee Relations to promote a positive employee experience while ensuring compliance with company policies and applicable employment laws.

Specific duties include, but are not limited to:

• Serve as the first point of contact for employees and managers reporting workplace concerns or policy questions.
• Document initial statements, gather preliminary facts, and present findings to the Sr. Manager, ER.
• Escalate high-risk or complex cases (e.g., harassment, discrimination) to senior leadership immediately.
• Independently manage and investigate routine employee relations cases, including attendance issues, dress code violations, conduct concerns, and basic performance conflicts, while consulting with the Senior Manager, Employee Relations on more complex matters.
• Partner with managers to develop and deliver performance improvement plans (PIPs) and corrective actions.
• Maintain accurate, confidential, and up-to-date records of all ER inquiries and investigations in the case management system.
• Ensure all practices comply with internal policies and applicable federal, state, and local employment laws.
• Advise employees and frontline managers on company policies, procedures, and basic HR best practices.
• Assist with the development, communication, and delivery of HR policies, employee relations training, and compliance initiatives.
• Support employee and manager education on workplace expectations and company policies.

Position Requirements:

• Bachelor's Degree or Equivalent Experience
• 1–3 years of experience in Human Resources, with a demonstrated focus or strong interest in Employee Relations.
• Excellent active listening, verbal, and written communication skills.
• Strong objective, analytical, and conflict-resolution abilities.
• Basic understanding of employment laws (e.g., FMLA, ADA, FLSA) and standard HR compliance protocols.

Preferred Requirements:

• Experience utilizing Workday or a comparable HRIS.
• SHRM-CP, SHRM-SCP, PHR, or willingness to pursue certification.
• Experience supporting workplace investigations and employee relations case management.

Benefits:

• Competitive compensation
• Medical, dental, and vision insurance
• HSA accounts with employer contributions
• 401(k) eligibility with employer match
• Paid holidays
• Defined PTO and sick time programs

The estimated salary range for this role is $68,000-$80,000. Actual compensation depends on experience, skills, location, and other factors such as internal equity and budget.

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Company Overview

Akumin opens the doors to an exceptional career in outpatient care. Recognized as a trusted national partner for hospitals, health systems, and physician groups, we provide comprehensive radiology and oncology services with a steadfast focus on patient care.

Join our team to gain access to cutting-edge technologies, thrive in a supportive work environment driven by trust and collaboration, and embark on a rewarding journey of personal and professional growth. Contribute to shaping the future of healthcare by joining Akumin.

At Akumin, we’re proud to provide a comprehensive range of top-quality outpatient radiology and oncology services to health systems, hospitals, physician groups, and patients all across the country. Our offerings include state-of-the-art diagnostic imaging, pioneering radiation therapy methods, and personalized care plans created to meet each patient’s specific needs.

By collaborating with a diverse array of healthcare providers, we make certain our critical services are both accessible and effective, ultimately leading to improved patient outcomes and fostering the overall well-being of the communities we serve.