Employee Relations Programs Lead: Accommodations

M&T Bank; Buffalo (NY); On-site; USD 89,600 - 149,300; Full time

Job summary

M&T Bank is seeking an experienced Employee Relations professional to oversee and coordinate ER programs with enterprise-wide impact. You will manage the full lifecycle of accommodation requests, collaborate with HR and stakeholders, and address confidential issues with tact while ensuring regulatory compliance.

The role involves supporting restructuring initiatives, developing ER programs through data-driven insights, and delivering timely, customer-focused responses.

Qualifications

• Bachelor’s degree and a minimum of 5 years’ human resources experience, or in lieu of a degree, a combined minimum of 9 years’ higher education and/or work experience, including 5 years in HR.
• Strong verbal and written communication skills.
• Strong analytical skills.
• Strong organizational skills.
• Detail-oriented.
• Experience handling multiple tasks in a dynamic environment with time constraints.

Responsibilities

• Provide day-to-day oversight and coordination of Employee Relations programs with enterprise-wide impact.
• Manage lifecycle of workplace accommodation requests in partnership with HR and stakeholders.
• Address confidential accommodation requests and issues with tact and problem solving.
• Manage workforce restructuring initiatives ensuring regulatory compliance and risk mitigation.
• Consult on restructuring initiatives and other corporate projects to completion.
• Develop and improve ER programs using data and analysis for process improvements.
• Respond to accommodation and restructuring inquiries in a timely manner.
• Engage with employees to identify and implement strategic solutions for organizational needs.
• Stay current on ER developments through meetings, seminars, and professional associations.
• Ensure adherence to risk, regulatory standards, policies, and controls.

Skills

Verbal communication

Written communication

Analytical skills

Organizational skills

Detail-oriented

Multi-tasking

Education

Bachelor’s degree + HR experience

Job description

M&T Bank is seeking an experienced Employee Relations professional to oversee and coordinate ER programs with enterprise-wide impact. You will manage the full lifecycle of accommodation requests, collaborate with HR and stakeholders, and address confidential issues with tact while ensuring regulatory compliance.

The role involves supporting restructuring initiatives, developing ER programs through data-driven insights, and delivering timely, customer-focused responses.