Employee Relations Manager (Reg FT)

Community College of Allegheny County; Pittsburgh (Allegheny County); Hybrid; USD 62,000; Full time

Job summary

The Community College of Allegheny County is seeking an Employee Relations Manager to oversee and resolve employee relations issues, ensuring compliance with HR policies and laws. The ideal candidate will possess strong communication, conflict resolution, and record-keeping skills. Join us for an opportunity to impact the college community positively through comprehensive human resources support.

Benefits

Comprehensive Health Coverage

Generous Time Off

403(b) retirement plan with employer match

Employer-paid life insurance and disability

Tuition waivers and reimbursement

Employee Assistance Program (EAP)

Free employee parking

Qualifications

• Bachelor's degree in a related field and 4 years of experience, or 2 years with a Master's.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification is a plus.

Responsibilities

• Conducts investigations into employee complaints and grievances.
• Provides training and development for HR staff.
• Tracks and maintains employee relations records and documentation.

Skills

Effective oral and written communication skills

Problem solving

Mediation and conflict resolution

Interviewing skills

Integrity and confidentiality

Education

Bachelor's degree in employee/labor relations or human resources

Master's degree (preferred)

Tools

Microsoft Office

Job description

Employee Relations Manager (Reg FT)

Position Title: Employee Relations Manager (Reg FT)

Employment Type: Regular Full-Time

Department: Human Resources

Campus: Office of College Services

Additional Information: This position will remain open until filled. However, to ensure consideration for an interview, please submit your completed application, cover letter, and resume by no later than May 23, 2025. The College cannot guarantee that application materials received after this date will be considered or reviewed.

Benefits:

At CCAC, we take pride in offering an exceptional benefits package designed to support our employees' personal and professional well-being:

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
• Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
• Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
• Additional Advantages: Free employee parking to make your commute easier.

Remote Work Option: Hybrid (May be subject to change)

Work Hours:

Salary Grade: Admin 15 - $61,303

Job Category: Administrators

Job Slot: 6117

Job Open Date: 5/9/2025

Job Close Date: Open Until Filled

General Summary: This position serves as a subject matter expert on employee relations issues, including conflict resolution, investigations, grievance resolution, disciplinary actions, policy and collective bargaining agreement interpretation, and employee engagement. Provides coordination and support for the various functional areas of human resources.

Requirements:

A bachelor's degree in employee/labor relations, human resources, or a related field and a minimum of four years of related experience; or a masters degree (preferred) in employee/labor relations, human resources or a related field with a minimum of two years of related experience.

PHR/SPHR or SHRM-CP/SHRM-SCP certification a plus.

COMPETENCIES:

Proficiency in Microsoft Office.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

Principles and practices of human resources administration and federal, state, and local employment laws and regulations governing the functional areas of human resources are preferred.

Collective bargaining agreements and processes including contract administration and interpretation, and grievance resolution and documentation.



Skills and Abilities to:

Effective oral and written communication skills.

Interviewing skills necessary for both employment purposes and investigations.

Demonstrated strong case management, problem solving, mediation and conflict resolution, interpersonal and analytical skills.

High level of integrity, confidentiality and professionalism.

Ability to attend and/or conduct in-person meetings, hearings, and interviews, and travel between College campus and location centers to meet with employees and staff

Duties:

1. Serves as a primary point of contact for employee relations matters across the College.

2. Conducts thorough and timely investigations into formal employee complaints, grievances or policy violations. Handles fact-finding, mediation, and terminations.

3. Coordinates unemployment responses and hearings, pre-disciplinary hearings, and Loudermill hearings. Attends hearings as assigned.

4. Coordinates labor - management activities (monthly meetings and issues that arise); interacts with stewards to resolve conflicts at the lowest level possible.

5. Maintains accurate and confidential employee and labor relations records, files, spreadsheets, and calendars of meetings and events. Handles Act 168 requests.

6. Supports staff and Compliance Specialist by assisting with human resources records management and retention program.

7. Provides human resources training and development; provides presentations to employees on various levels.

8. Develops and implements employee relations programs and policies to foster a positive work environment.

9. Supports planning and facilitation of college-wide events and programs initiated by HR as assigned.

10. Reviews and updates policies and procedures; revises the Employee Manual and coordinates updates with Legal.

11. Performs other duties as required or as assigned.

Clearances: Current criminal record/child abuse clearances will be required if offered the position and to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances, which are available here.



To view the full job posting and apply for this position, go to: https://ccac.csod.com/ats/careersite/JobDetails.aspx?id=1741







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