Employee Relations Leader, TikTok USDS - Los Angeles

TikTok Inc.; Los Angeles (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

A leading social media company in Los Angeles is seeking an Employee Relations Leader to manage complex workplace matters and lead a team of Employee Relations professionals. The ideal candidate will have over 5 years of corporate employee relations experience and strong skills in workplace investigations. This role involves enhancing employee experience and ensuring effective dispute resolution within the organization.

Qualifications

• 5+ years of corporate employee relations, HR compliance, or employment law experience.
• 2+ years managing a team of ER professionals, with a proven ability to lead and develop talent.
• Expertise in conducting workplace investigations.

Responsibilities

• Lead and inspire a team of Employee Relations professionals.
• Enhance the employee experience by addressing workplace concerns.
• Conduct and oversee sensitive workplace investigations.

Skills

Corporate employee relations experience

Team management

Workplace investigations

Influencing skills

Education

Bachelor's degree or equivalent

Job description

Overview

Employee Relations Leader, TikTok USDS – Los Angeles. This position will be responsible for employee relations matters, advising HR Business Partners and business stakeholders on performance management approaches, appropriate disciplinary actions, and developing investigative processes.

Responsibilities

• Lead and inspire a team of Employee Relations professionals that is forward planning and strategic in managing complex workplace matters and implementing appropriate resolutions.
• Enhance the employee experience by proactively identifying and addressing workplace concerns, de-escalating conflicts, and resolving issues before escalation.
• Conduct and oversee sensitive workplace investigations, ensuring fair and consistent resolution of employee relations matters.
• Balance proactive engagement with urgent response efforts, effectively prioritizing critical employee relations cases.
• Partner with business leaders and HR teams to develop and implement best practices that foster a positive and compliant work environment.
• Facilitate employee listening sessions, focus groups, and one-on-one coaching to address concerns and promote a culture of trust and transparency.
• Interpret and refine global employee relations policies, programs, and processes to align with business objectives and regulatory requirements.
• Review and interpret case data to identify trends, risks, and opportunities for continuous improvement in employee relations strategies.

Qualifications

• 5+ years of corporate employee relations, HR compliance, or employment law experience.
• 2+ years managing a team of ER professionals, with a proven ability to lead and develop talent.
• Expertise in conducting workplace investigations and providing guidance on complex performance and behavioral matters.
• Experience building and scaling ER frameworks, including performance management and accommodation processes.
• Deep knowledge of employment laws and regulatory requirements, with the ability to apply them practically in a business setting.
• Proven ability to influence without authority, working effectively with senior leaders, HR peers, and cross-functional partners.

Preferred Qualifications

• 2+ years of experience in the tech industry, ideally in social media.
• Juris Doctor (JD) or equivalent legal training, particularly for those with experience advising on or managing high-risk investigations or regulatory matters.
• Thrives in ambiguity, with the ability to problem-solve and drive clarity in complex situations.
• Strong verbal and written communication skills, with the ability to deliver succinct, high-impact messages.

About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (USDS) is a subsidiary of TikTok in the U.S. This security-first division focuses on data protection policies and content assurance protocols to keep U.S. users safe. USDS teams span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions, and more.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us.