Employee Relations Lead

Citi; New York (NY); Hybrid; USD 87,000 - 121,000; Full time

Benefits offered by this job

Generous holiday allowance 27 days + H

Discretionary annual bonus

Private medical insurance

Employee Assistance Program

Pension plan

Parental leave

Employee discounts

Learning & development resources

Job summary

Citi Belfast is seeking an Employee Relations Lead to contribute to a broad range of investigations, grievances, and disciplinaries within a fast-paced team environment. You will interface with Ethics Office, Compliance, Security and Audit to ensure timely resolution and adherence to policy.

The role emphasizes strong communication, analytical thinking, empathy, and sound judgment in complex employment matters across Citi's global operations.

Qualifications

• ER investigations experience required.
• Excellent written and verbal communication skills.
• Ability to work at pace in a fast-moving environment.
• Mature interpersonal skills with empathy.
• Strong analytical abilities.
• Confidence making judgement calls in complex situations.

Responsibilities

• Investigate HR-related ethics concerns raised through the Ethics Office and other channels.
• Facilitate disciplinary actions following Global Disciplinary Review policy.
• Collaborate with Compliance, Citi Security and Investigative Services, and Audit on investigations.
• Work with Employment Law on agency charges and litigation responses.
• Assist in design, delivery or delivery of HR training initiatives.
• Coach and consult on HR policy interpretation and application.
• Perform other duties as assigned.
• Assess risk in business decisions, uphold Citi's reputation, and ensure compliance with laws and regulations.

Skills

ER investigations

Written & verbal

Working at pace

Empathy & interpersonal

Analytical skills

Judgement calls

Job description

Employee Relations Lead

Job Req Id:

26992447

Location(s):

Belfast, Northern Ireland, United Kingdom

Job Type:

Hybrid

Posted:

Sep. 17, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Employee Relations is one of Citi’s Internal Investigation Units. Its mission is to serve as a trusted partner to stakeholders throughout Citi by responsibly conducting independent and thorough internal investigations of escalated concerns, including those assigned by Citi’s Ethics Office.

This role provides the opportunity to be involved in a broad range of interesting and challenging Employee Relations cases (including investigations, grievances and disciplinaries) working at pace in a collaborative and supportive team, with a wide variety of stakeholders across Citi’s businesses, functions and geographies.

What you’ll do

• Investigate HR-related ethics concerns raised through the Ethics Office hotline and other channels, interfacing with the Ethics Office, global and regional partners and control functions to ensure timely and thorough investigation and appropriate resolution of all issues.
• Facilitate disciplinary action cases, including application of the standards outlined in the Global Disciplinary Review policy.
• Partner with internal stakeholders such as Compliance, Citi Security and Investigative Services and Audit on investigations of employee misconduct.
• Work with the Employment Law team in the investigation of and response to agency charges and litigation.
• Assist in the design, development and/or delivery of training initiatives for HR.
• Coach and consult on the interpretation and application of HR policy and practices in all phases of employment.
• All other duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Extensive ER investigations experience
• Excellent communication skills, both written and verbal
• Ability to work at pace
• Mature interpersonal skills and an ability to demonstrate empathy
• Great analytical skills
• Confidence to deal with and make judgement calls in complex and nuanced situations

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group:

Human Resources

Job Family:

Employee Relations

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.