Employee Relations Director

The Depository Trust & Clearing Corporation (DTCC); Jersey City (NJ); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health and life insurance

Pension / retirement benefits

Flexible/hybrid working model

Job summary

The Depository Trust & Clearing Corporation (DTCC) in Jersey City, NJ is seeking an Employee Relations Director to oversee case management and drive initiatives that support a healthy work environment. The role involves significant strategic responsibilities including managing complex employment matters, analyzing trends, and developing ER policies.

The ideal candidate should have at least 10 years of experience in this field and a Bachelor's degree. DTCC promotes a flexible/hybrid work model and offers competitive compensation, health benefits, and well-being support.

Qualifications

• Minimum of 10 years of related experience in Employee Relations or HR.
• Law degree with concentration in employment law preferred or Bachelor's in HR or business.

Responsibilities

• Lead investigations and manage Employee Relations cases.
• Resolve complex employment matters and champion strategic ER practices.
• Develop initiatives and training for management on ER best practices.

Skills

Employee Relations experience

Analytical skills

Problem-solving skills

Project management

Education

Bachelor's degree or equivalent experience

Job description

Pay and Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well‑being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee)

The Impact You Will Have In This Role

The Employee Relations (ER) Director oversees a wide variety of cases and investigations, serves as a trusted advisor to HR and business stakeholders, and leads initiatives that mitigate risk, support business objectives, and promote a healthy work environment. The ER Director's portfolio of work includes case management and analysis of related trends, monitoring developments in employment law, building people manager competency in employment practices, and contributing to the development and execution of the organization's ER strategy.

Your Primary Responsibilities

• Lead investigations and manage ER cases, performance concerns, and disciplinary issues. This includes collaborating with HR Business Partners, advising managers, facilitating resolution, and preparing related analyses and documentation.
• Resolve complex employment matters and champion strategic ER practices that continuously evolve to mitigate risk.
• Manage or support employment‑related actions such as staff reductions, reorganizations, relocations, etc. Partner across the enterprise to ensure smooth implementation.
• Develop initiatives and training for people managers, HR Business Partners and others on ER best practices.
• Design and maintain ER policies, procedures, and guidelines.
• Analyze case trends and translate insights into practical solutions and risk mitigation strategies.
• Partner with Legal, internal regional teams, and other stakeholders to monitor global employment laws and ensure compliance.
• Complete special projects and assignments as needed.
• Mitigate risk by following established procedures, spotting key errors and demonstrating strong ethical behavior.

Qualifications

• Minimum of 10 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed For Success

• Minimum of 10 years experience in an Employee Relations or HR Business Partner role
• Law degree with concentration in employment law preferred or Bachelor's degree in human resources, business, or equivalent experience
• Deep employment law and ER practice experience
• Proven ability to manage complex, high‑risk cases and investigations
• Solid analytical, problem solving and project management skills

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.