Employee Relations Consultant

US101 Guidehouse Inc.; San Antonio (TX); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan

Paid Holidays

Job summary

Guidehouse is seeking an Employee Relations Consultant to join our Workplace Relations team. You will provide expert guidance on a broad range of employment matters, manage disputes, and ensure fairness, consistency and legal compliance within a centralized model.

You will partner with leaders across segments to drive risk mitigation, policy adherence, and a constructive work environment. This role emphasizes proactive engagement, data-driven insights, and collaboration with HR and legal

Qualifications

• Bachelor’s degree and at least 6 years of HR experience.
• Extensive experience in employee relations handling complex issues in both exempt and non-exempt environments.
• Knowledge of federal and state EEO laws and state HR policies.
• Experience training management on conflict resolution and interpersonal issues.
• Experience counseling managers on best practices for conflict, performance, and misconduct.
• Proven ability to work independently and communicate critical issues clearly.

Responsibilities

• Provide consultation on risk mitigation to HR COEs and leaders.
• Manage the employee grievance process from initiation to closure.
• Counsel executives and people managers on employment issues such as hiring, performance, leaves, discipline, and terminations.
• Liaise with LOA administrators and Ethics & Compliance teams on escalated issues.
• Analyze case data to identify trends and inform decision-making.
• Deliver training to enhance effective management practices and a positive work environment.

Skills

Employee relations

Conflict resolution

Policy interpretation

Communication skills

Analytical thinking

Collaboration

Education

Bachelor’s degree in HR or related field

Tools

HRIS

Case management tool

MS Office Suite

Job description

Job Family: Workplace Relations

Travel Required: Up to 10%

Clearance Required: None

What You Will Do:

A successful Employee Relations Consultant is an experienced and talented employee relations professional with experience managing a broad range of employment matters, including resolution of employment disputes and complaints to ensure fairness, consistency and legal compliance. Operating within a centralized Employee Relations model, the Employee Relations Consultant will interface with the broader Employee Relations teams, Legal and E&C and provide consultation on risk mitigation to HR COEs and other corporate functions, line managers and Senior Leadership. Balancing time between the reactive and proactive spaces, the successful candidate will be required to provide expert advice to the business that supports efficient operations while remaining attentive to employee needs and ensuring compliance with all applicable policies and employment laws. Tact, diplomacy, knowledge, relevant experience, and the ability to multi-task are keys to the success of this role. Develop a strong partnership with Segment and Functional leadership teams to execute Employee Relations strategies that foster growth, innovation, and organizational compliance and effectiveness. Manage employee grievance process, from initiation to closure, including communication, documentation, and tracking. Counsel executives and people managers on a broad range of employment issues, including hiring, performance management, disability and religious accommodations, leave of absence, corrective action, reductions-in-force, and terminations. Provide guidance on effective ways of resolving employee relations issues and makes discipline recommendations utilizing the company’s progressive discipline process. Liaise with our leave of absence administrator on LOA related employee issues. Liaise with Ethics & Compliance teams on matters requiring escalation. Identify, analyze, and interpret trends, patterns, and themes from case management data to determine gaps and/or to address areas requiring attention to inform and impact decisioning with clients. Support organizational restructuring efforts. drive and execute large-scale and small-scale reductions. Stay up to date on changes in employment laws and regulations and ensure company policies and procedures remain compliant. Participate in the development and review of People policies and procedures, providing recommendations for enhancements as needed. Deliver training to enable effective management practices and promote a positive work environment.

What You Will Need:

• Bachelor’s Degree and a minimum of 6 years of related HR experience.
• Extensive experience in employee relations providing guidance on complex and multi-faceted employee relation issues in both exempt and non-exempt environments.
• Demonstrated knowledge of federal and state EEO laws and state HR policies.
• Experience developing, conducting, and providing training to management, particularly with regards to situations involving interpersonal conflict.
• Experience counseling managers and supervisors regarding best practices methods of resolving conflict, performance issues, and acts of misconduct.
• Proven track record of working independently to achieve key results, while keeping management and colleagues abreast of critical issues.
• Excellent organizational skills.
• Excellent written and verbal communications.
• Collaboration skills and experience working with other internal human capital and legal stakeholders
• Experience acting as a trusted advisor to leaders, peers, and employees with a consultative approach
• Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint
• Knowledge of HR technologies, including HRIS and/or Case Management Tool
• Ability to gather, analyze, and synthesize information and data from multiple sources and summarize investigative findings clearly and concisely in writing
• Ability to work independently and utilize resources to problem solve a variety of complex, highly sensitive people issues
• Ability to prioritize work in fast paced, highly matrixed environment.

What Would Be Nice to Have:

• Possession of excellent organizational and fact gathering skills
• Bachelor’s degree in business, HR, or a related field
• Certified Fraud Examiner (CFE) Certification
• Certified Employee Relations Professional (CERP) Certification, HR Certification, including PHR and SPHR

What We Offer:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care
• Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.

guidehouse.com