Employee Relations Cnslt

Consumers Energy; Jackson (MI); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation packages

Medical, Dental and Vision

401k with company match

Paid parental leave

Up to 13 paid Holidays

Paid time off

Educational Assistance Program

Job summary

Consumers Energy in Michigan seeks an Employee Relations Consultant to investigate internal issues, support EEOC compliance, ADA testing guidance, and affirmative action administration.

You will partner with HR, Legal, and operations to manage case lifecycles, perform risk assessments, prepare reports, and advise leaders on corrective actions in a confidential, fair manner. Hybrid schedule with on-site days and relocation options.

Qualifications

• Prepare and run training sessions.
• Knowledge of laws and regulations impacting selection testing and affirmative action with ability to develop and administer programs to meet compliance components for corporation.
• Ability to conduct data analysis and problem identification and solving for process improvement.
• Adaptability and ability to work with ambiguity.
• Ability to analyze and interpret complex information, conduct research, and manage highly confidential and time sensitive matters.
• Ability to communicate clearly and influence others as well as effective implementation of program.
• Knowledge in equal opportunity and affirmative action requirements.

Responsibilities

• Manage employee relations cases through the complete case lifecycle including intake, triage, risk assessment, investigation, documentation, resolution recommendations, and case closure.
• Conduct workplace investigations involving harassment, discrimination, retaliation, respectful workplace concerns, workplace misconduct and policy violations, ethics concerns, conflicts of interest, violence and threats, substance abuse, attendance and conduct issues, performance concerns, management practices, accommodation-related concerns, and employee complaints and grievances.
• Conduct investigatory interviews and gather, review, and analyze relevant documentation, records, electronic evidence, and other information.
• Identify legal, regulatory, operational, labor, and employee relations risks and elevate concerns appropriately.
• Develop investigation plans, analyze facts, determine findings, and prepare clear and concise investigation reports and executive summaries.
• Facilitate fact review meetings, corrective action discussions, and investigation closeout meetings.
• Communicate findings and recommendations to leaders and key stakeholders.
• Maintain case documentation and investigative records within HR Acuity and other approved case management systems.
• Monitor case trends and identify opportunities for proactive interventions, training, policy updates, and risk mitigation.
• Ensure investigations are conducted in a fair, objective, timely, and confidential manner.
• Partner with Human Resources Business Partners, Labor Relations, Legal, Compliance, Security, and business leaders to assess concerns, evaluate risk, and develop appropriate resolution strategies.

Skills

Training

Regulatory compliance

Data analysis

Adaptability

Confidential information handling

Clear communication

Equal opportunity

Education

Bachelor's degree in Business/Compliance or related field

Associate's degree in Business/Compliance or related field

High School diploma with 6+ years experience

Job description

Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is not eligible for immigration sponsorship, e.g., H‑1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H‑1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H‑1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location

This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday. Preferred location is One Energy Plaza headquarters located in Jackson, MI or other service centers will be considerd dependent on location. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

The Employee Relations Consultant works closely with People & C department to investigate any internal issues and seeks resolution sensitively and confidentially. Issues may include complaints relating to harassment, discrimination or any potential high risk matter. Assist with compliance and regulations pertaining to Equal Employment Opportunity Commission (EEOC), such as testing guidance including training of all test administrators, data collection, adverse impact analysis and process improvement recommendations based on data. Requires managing and testing the applicant Americans with Disabilities Act (ADA) accommodation process and management of the testing program. Assists with affirmative action program administration for policy development, annual internal audit, report validation and compliance with Executive Order 11246, Section 503 of Rehabilitation Act and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) under the direction/guidance of the EEO/Employee Relations Director.

Essential Duties and Responsibilities

Employee Relations Case Management and CARA Investigations

• Manage employee relations cases through the complete case lifecycle including intake, triage, risk assessment, investigation, documentation, resolution recommendations, and case closure.
• Conduct workplace investigations involving:
  • Harassment
  • Discrimination
  • Retaliation
  • Respectful workplace concerns
  • Workplace misconduct and policy violations
  • Ethics concerns
  • Conflicts of interest
  • Workplace violence and threats
  • Substance abuse concerns
  • Attendance and conduct issues
  • Performance concerns
  • Management practice concerns
  • Accommodation-related concerns
  • Employee complaints and grievances
• Conduct investigatory interviews and gather, review, and analyze relevant documentation, records, electronic evidence, and other information.
• Identify legal, regulatory, operational, labor, and employee relations risks and elevate concerns appropriately.
• Develop investigation plans, analyze facts, determine findings, and prepare clear and concise investigation reports and executive summaries.
• Facilitate fact review meetings, corrective action discussions, and investigation closeout meetings.
• Communicate findings and recommendations to leaders and key stakeholders.
• Maintain case documentation and investigative records within HR Acuity and other approved case management systems.
• Monitor case trends and identify opportunities for proactive interventions, training, policy updates, and risk mitigation.
• Ensure investigations are conducted in a fair, objective, timely, and confidential manner.
• Partner with Human Resources Business Partners, Labor Relations, Legal, Compliance, Security, and business leaders to assess concerns, evaluate risk, and develop appropriate resolution strategies.

Knowledge/Skills/Abilities

• Prepare and run training sessions
• Knowledge of laws and regulations impacting selection testing and affirmative action with ability to develop and administer programs to meet compliance components for corporation
• Ability to conduct data analysis and problem identification and solving for process improvement
• Adaptability and ability to work with ambiguity
• Ability to analyze and interpret complex information, conduct research, and manage highly confidential and time sensitive matters
• Ability to communicate clearly and influence others as well as effective implementation of program
• Knowledge in equal opportunity and affirmative action requirements

Education/Experience

• Bachelor's degree in Business, Compliance or related field and2+ years of experience with administration and expert knowledge of specific regulations (EEOC testing guidance, Ex Order 11246, ADA, Section 503 and Vevraa). Experience in test validation, test administration and affirmative action administration and compliance. Data analysis resulting in problem identification and program changes.
• [OR] Associate's degreein Business, Compliance or related field and 4+ years of experience with administration and expert knowledge of specific regulations (EEOC testing guidance, Ex Order 11246, ADA, Section 503 and Vevraa). Experience in test validation, test administration and affirmative action administration and compliance. Data analysis resulting in problem identification and program changes.
• [OR] High School diploma and 6+ years of experience with administration and expert knowledge of specific regulations (EEOC testing guidance, Ex Order 11246, ADA, Section 503 and Vevraa). Experience in test validation, test administration and affirmative action administration and compliance. Data analysis resulting in problem identification and program changes.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.