Employee Relations Cnslt

CMS Energy, Corp.; Jackson (MI); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with company match

Paid parental leave

Paid time off

Educational Assistance Program

Job summary

Consumers Energy is seeking an Employee Relations Consultant to collaborate with People & Culture on internal investigations, compliance, and program administration. The role emphasizes fair, confidential handling of employee concerns, with focus on EEOC testing guidance, ADA compliance, and impact analysis.

Responsibilities include conducting interviews, analyzing documentation, and developing action plans with leadership.

Qualifications

• Bachelor's degree in Business, Compliance or related field; 2+ years of experience with administration and regulations (EEOC testing guidance, Ex Order 11246, ADA, Section 503, VEVRAA) and data analysis.
• Experience in test validation, test administration and affirmative action administration and compliance.

Responsibilities

• Manage employee relations cases through lifecycle: intake, triage, risk assessment, investigation, documentation, resolution, closure.
• Conduct workplace investigations for harassment, discrimination, policy violations, ethics concerns and conflicts of interest.
• Prepare investigation reports and executive summaries; communicate findings to leaders.

Skills

Training delivery

Data analysis

Effective communication

Policy implementation

Confidentiality

Education

Bachelor's degree in Business/Compliance

2+ years regulatory administration experience

Tools

HR Acuity

MS Office

Job description

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Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location

This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday. Preferred location is One Energy Plaza headquarters located in Jackson, MI or other service centers will be considerd dependent on location.The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

The Employee Relations Consultant works closely with People & Culture (P&C) department to investigate any internal issues and seeks resolution sensitively and confidentially. Issues may include complaints relating to harassment, discrimination or any potential high risk matter. Assist with compliance and regulations pertaining to Equal Employment Opportunity Commission (EEOC), such as testing guidance including training of all test administrators, data collection, adverse impact analysis and process improvement recommendations based on data. Requires managing and testing the applicant Americans with Disabilities Act (ADA) accommodation process and management of the testing program. Assists with affirmative action program administration for policy development, annual internal audit, report validation and compliance with Executive Order 11246, Section 503 of Rehabilitation Act and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) under the direction/guidance of the EEO/Employee Relations Director.

Essential Duties and Responsibilities

Employee Relations Case Management and CARA Investigations

• Manage employee relations cases through the complete case lifecycle including intake, triage, risk assessment, investigation, documentation, resolution recommendations, and case closure.


• Conduct workplace investigations involving:


• Harassment


• Discrimination


• Workplace misconduct and policy violations


• Ethics concerns


• Conflicts of interest


• Workplace violence and threats


• Substance abuse concerns


• Attendance and conduct issues


• Performance concerns


• Accommodation-related concerns


• Employee complaints and grievances


• Conduct investigatory interviews and gather, review, and analyze relevant documentation, records, electronic evidence, and other information.


• Identify legal, regulatory, operational, labor, and employee relations risks and elevate concerns appropriately.


• Develop investigation plans, analyze facts, determine findings, and prepare clear and concise investigation reports and executive summaries.


• Facilitate fact review meetings, corrective action discussions, and investigation closeout meetings.


• Communicate findings and recommendations to leaders and key stakeholders.


• Maintain case documentation and investigative records within HR Acuity and other approved case management systems.


• Monitor case trends and identify opportunities for proactive interventions, training, policy updates, and risk mitigation.


• Ensure investigations are conducted in a fair, objective, timely, and confidential manner.


• Partner with Human Resources Business Partners, Labor Relations, Legal, Compliance, Security, and business leaders to assess concerns, evaluate risk, and develop appropriate resolution strategies.

Knowledge/Skills/Abilities

• Prepare and run training sessions


• Knowledge of laws and regulations impacting selection testing and affirmative action with ability to develop and administer programs to meet compliance components for corporation


• Ability to conduct data analysis and problem identification and solving for process improvement


• Adaptability and ability to work with ambiguity


• Ability to analyze and interpret complex information, conduct research, and manage highly confidential and time sensitive matters


• Ability to communicate clearly and influence others as well as effective implementation of program


• Knowledge in equal opportunity and affirmative action requirements

Education/Experience

• Bachelor's degree in Business, Compliance or related field and2+ years of experience with administration and expert knowledge of specific regulations (EEOC testing guidance, Ex Order 11246, ADA, Section 503 and Vevraa). Experience in test validation, test administration and affirmative action administration and compliance. Data analysis resulting in problem identification and program changes.


• [OR] Associate's degreein Business, Compliance or related field and 4+ years of experience with administration and expert knowledge of specific regulations (EEOC testing guidance, Ex Order 11246, ADA, Section 503 and Vevraa). Experience in test validation, test administration and affirmative action administration and compliance. Data analysis resulting in problem identification and program changes.


• [OR] High School diploma and 6+ years of experience with administration and expert knowledge of specific regulations (EEOC testing guidance, Ex Order 11246, ADA, Section 503 and Vevraa). Experience in test validation, test administration and affirmative action administration and compliance. Data analysis resulting in problem identification and program changes.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages


• Medical, Dental and Vision


• 401k with company match


• Paid parental leave


• Up to 13 paid Holidays


• Paid time off


• Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

Job Segment:

Employee Relations, Compliance, Labor Relations, Business Process, Equity, Human Resources, Legal, Management, Finance

Consumers Energy is an Equal Opportunity Employer, please review our Equal Employment Opportunity Policy, Family and Medical Leave Act, and Military Leave Allowance. CMS Energy endeavors to make https://careers.consumersenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our team at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. ACCOMMODATION NOTICE: Federal law and many state laws require employers to make accommodations to disabled applicants and employees where the accommodation does not impose an undue hardship on the employer. For those applicants seeking a position within the State of Michigan, a disabled individual needing accommodation for employment must notify the employer in writing within 182 days after the need is known or should have been known. Michigan law provides that failure of a Michigan employee to properly notify the employer will preclude any claim that the employer failed to accommodate the disabled individual. However, this does not waive an individual’s right under the Americans with Disabilities Act of 1990, as amended, which sets no time limit for requesting an accommodation nor does it require such accommodation in writing.