Employee Relations Business Partner

Ollie's Bargain Outlet; Buffalo (NY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

401K

Associate discount

Job summary

Ollie’s Bargain Outlet is seeking an Employee Relations Business Partner to support field leadership with associate relations, performance management, and policy interpretation. This role collaborates with Regional and District Leaders to maintain compliant, fair practices and a positive workplace culture across stores.

Responsibilities include creating HR policies, guiding on benefits and regulations, conducting investigations, supporting talent reviews, and delivering leadership training.

Qualifications

• Experience in associate relations and performance management.
• Knowledge of state and federal employment laws.
• Ability to communicate policy clearly across levels of the organization.

Responsibilities

• Develop and update HR policies to ensure legal compliance.
• Guide managers on benefits, policies, laws, and regulations.
• Lead investigations and advise on corrective actions.
• Support store-level talent activities and succession planning.
• Deliver training and development for supervisors and leaders.

Skills

Employee relations

Policy interpretation

Investigations

Training & development

Presentations

Education

Bachelor's degree in HR or related field

High School diploma preferred

Tools

Kronos

HRIS

Job description

Support Center
6295 Allentown Blvd
Suite 1
Harrisburg, PA 17112, USA

Description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.


• BE CARING- How do I treat others with courtesy, dignity, and respect?


• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.


• BE COMMITTED- Operate with grit, passion, tenacity, and action.


• BE GROWING- How do we get better every day?


• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.


• Medical, Dental, Vision, and RX coverage after 30 days of employment.


• 401K, Company match begins at Associate enrollment


• 20% Associate discount on all Ollie’s purchases.


• Vast array of voluntary benefits

Position Overview:

The Employee Relations Business Partner supports field leadership by providing guidance and partnership on associate relations, performance management, compliance, and policy interpretation. This role works closely with Regional and District Leaders to promote consistent and fair practices, strengthen engagement, and maintain compliance across store operations. The Employee Relations Business Partner conducts and leads investigations, provides input on corrective actions, and ensures adherence to company standards and employment laws. Serving as a trusted resource for both associates and leaders, this position helps foster a positive, productive, and core values-driven workplace culture throughout the field organization.

Primary Responsibilities:

• Create and update HR policies, procedures, and documents to ensure compliance with applicable laws.


• Partner with employees and management to communicate various HR policies, procedures, laws, standards and government regulations.


• Provide resources and guidance for company benefits.


• Answer calls, provide service on Associate Relations issues and investigations.


• Provide guidance on background check results.


• Provide guidance for discipline, counseling and Performance Improvement Plans (PIP).


• Assist with Support Center recognition events.


• Ability to perform presentations.


• Compile and analyze reports from the Human Resources Information System.


• Complete audits on Kronos timekeeper edits and deletions.


• Provide support for store level talent activities by compiling and maintaining team leader talent profiles and documents for the Talent Review Process.


• Participation at the Talent Review Sessions and providing input for succession planning.


• Provide guidance on Individual Development Plans (IDP) for Associates participating in the OLI Program.


• Participate in development of department goals and objectives.


• Additional responsibilities to be determined as business needs arise.


• Provide training and development for newly hired and promoted team leaders, through curriculum training and webinar presentations.


• Monitor and track the Training Store Certification Process.


• Complete any additional responsibilities and/or duties as assigned.

Qualifications:

• High School diploma or equivalent preferred.


• Higher education, four-year degree related to human resources management preferred.


• Minimum of 1 year of experience in human resources or demonstration of skills and learning through an internal development program and selection process.


• Knowledge of state and federal regulations to ensure compliance.


• Possess the ability to work effectively in a professional environment.


• Ability to perform presentations.


• Ability to exercise sound judgment.


• Ability to effectively communicate with all team members as well as guests.


• Ability to operate all equipment necessary to perform the job.


• Ability to complete assignments in the time allotted.

Physical Requirements:

• Occasional travel to seminars, including overnight travel will be required.


• Physical ability to sit for extended periods and work at a computer.


• Ability to work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, veteran’s status, disability, genetic information or any other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.