Employee Relations Business Partner

Randstad USA; Boston (MA); Remote; Full time

Job summary

A leading company is seeking a Senior Recruiter and Account Manager to enhance employee relations strategies. This role involves advising on workplace issues, conducting investigations, and fostering a positive work environment. The position requires strong HR expertise and the ability to manage sensitive situations effectively. Candidates should have a solid understanding of employment law and experience in employee relations. This is a remote position available for candidates in the Boston area.

Qualifications

• 2-3 years in Employee Relations/Labor Relations or HR Business Partner roles.
• Experience in employee relations issues and investigations.

Responsibilities

• Advise HRBPs and managers on employee relations issues.
• Conduct investigations and prepare reports.
• Develop workshops on employee relations topics.

Skills

Employee relations

Conflict resolution

Understanding of employment law

Education

Bachelors degree

Job description

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Senior Recruiter and Account Manager at Randstad USA | Expertise in Recruiting Strategies

Employee Relations Partner

100% remote - Boston Area only

Working hours: 8:30-5, flexible

Type of contract - temp to perm potential

Contract Duration: 3 months to start

Compensation: $40- $55 depending on experience, looking for 3-5 years

Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law

JOB OVERVIEW:

Under the direction of the Director of Human Resources—Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at Brigham & Women’s Hospital (BWH) regarding employee relations situations and the interpretation of personnel policies, State/Federal and employment laws. The incumbent will provide comprehensive internal employee consultation throughout BWH, may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations. The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root causes. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Excellence (COEs) including the Employee Relations/Labor Relations team as well as the Office of General Counsel, as needed.

1. Advises HRBPs, Managers and Executives system-wide concerning employee relations issues related to workplace violence, discrimination, harassment, substance abuse, abusive conduct, reductions in force, diversion, privacy breach, etc.

2. Conducts sensitive, confidential, objective, and thorough investigations. Prepares reports of findings, presents findings to specific audiences, and makes recommendations to address root cause issues. Consults, as needed and/or directed, with ER/LR COE, HRBPs, and HR Leadership as appropriate.

3. Partners with Sr. Employee Relations Consultant to develop and evaluate overall employee relations trends/themes across the organization and system to understand and address root causes.

4. Works with HRBPs, Learning & Organizational Development, Employee/Labor Relations, and local Employee Relations colleagues to address root causes. Educates employees, managers, and leaders at all levels about effective management practices and leadership styles.

5. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement.

6. Partners with system ER/LR COE and Office of General Counsel to assist with the preparation of responses to complaints filed with agencies like MCAD, EEOC, etc. May be required to attend and testify at hearings and arbitrations as appropriate.

7. Consults with HRBPs and managers concerning problem resolution cases, assists with documentation, and leads investigations related to employee relations issues.

8. Partners with ER/LR Center of Excellence to create, customize, and present workshops on employee relations issues such as Harassment, Progressive Discipline, Employment and Labor Laws, Workplace Violence, ADA/FMLA, etc.

9. Conducts climate surveys to assess environmental tone within departments and collaborates to develop action plans addressing employee concerns.

10. Manages Interactive Dialogue for Reasonable Accommodations requests, partnering with Occupational Health, HRBPs, and leadership.

11. Maintains current knowledge of employment and labor laws.

12. Assists with development, updating, and interpretation of employee relations policies and procedures.

13. Develops and maintains positive working relationships with colleagues.

14. Supports and partners in other HR responsibilities such as Organizational Change, data analytics, coaching, policy interpretation, training, etc.

15. Uses independent judgment to escalate issues to senior leadership as needed.

16. Performs other duties and projects as assigned.

Requirements:

Bachelors degree or equivalent experience, plus 2-3 years in Employee Relations/Labor Relations or HR Business Partner roles, with experience in employee relations issues and investigations. Case management system experience is preferred.