Employee Relations Advisor

Thecentermemphis; Memphis, Northern (TN, KY); Hybrid; USD 60,000 - 105,000; Full time

Job summary

St. Jude Children's Research Hospital in Memphis, TN, is seeking an Employee Relations Advisor to provide expertise on employee and labor relations matters, conduct investigations, and foster a positive work environment.

You will handle difficult conversations, mediate between parties, advise staff on morale, compliance, and organizational policies, and stay current with employment laws to support leadership and staff across the hospital.

Qualifications

• Bachelor's degree required.
• 2+ years HR or related experience.
• Experience with ER systems and programs.
• Workday experience preferred.
• Experience with Microsoft Office Suite and Google Sheets/Slides preferred.
• Experience with unions preferred.

Responsibilities

• Conduct Investigations: Lead thorough, impartial investigations into employee concerns and potential violations.
• Resolve Conflicts: Mediate and facilitate resolutions to workplace conflicts.
• Mitigate Risk: Identify and guide on risks related to employee relations issues.
• Consult and Advise: Provide expert consultation on morale, compliance, and policies.
• Stay Informed: Keep up to date with employment laws and regulations.
• Build Strong Relationships: Develop relationships with managers, employees, and leadership.
• Collaborate with a Team: Work with a diverse HR team to support the organization's mission.

Skills

Employee relations

Investigations

Conflict resolution

Labor laws

Communication

Education

Bachelor's Degree

Tools

Workday

Microsoft Office

Google Sheets/Slides

Job description

St. Jude Children’s Research Hospital has an exciting opportunity in Human Resources on our Employee Relations Team! We are seeking a skilled and compassionate Employee Relations Advisor to provide expertise and practical guidance on all employee and labor relations-related issues. In this role, you will have a significant impact on our hospital’s culture by handling complex employee relations matters, conducting investigations, and promoting a positive and supportive work environment.

The selected candidate will need to handle difficult conversations with professionalism, mediate between different parties, and stay current on employment laws and regulatory requirements. You’ll also be instrumental in providing consultation to staff on issues related to morale, compliance, and organizational policies, ensuring adherence to the highest standards of excellence.

Key Responsibilities:

• Conduct Investigations: Lead thorough, impartial investigations into employee concerns, complaints, or potential violations of company policies, ensuring compliance with legal and regulatory standards.
• Resolve Conflicts: Mediate and facilitate resolutions to workplace conflicts, helping both employees and leadership navigate sensitive situations and maintain a positive work atmosphere.
• Mitigate Risk: Identify, assess, and provide guidance on potential risks related to employee relations issues, minimizing legal or organizational exposure.
• Consult and Advise: Provide expert consultation to staff on issues related to morale, employee satisfaction, and regulatory requirements, ensuring compliance with laws, policies, and best practices.
• Stay Informed: Keep up to date with changes in employment laws, labor regulations, and best practices to offer sound advice and support across the organization.
• Build Strong Relationships: Develop strong working relationships with internal stakeholders, including managers, employees, and senior leadership, to foster open communication and collaboration.
• Collaborate with a Team: Work closely with a diverse HR team, sharing insights and best practices to tackle challenges and support the success of the organization’s mission.

What We’re Looking For:

• Proven experience in employee relations, workplace investigations, conflict resolution, or human resources.
• Strong understanding of labor laws, workplace regulations, and compliance requirements.
• Exceptional communication skills, with the ability to listen, analyze, and communicate complex issues clearly and effectively.
• Ability to handle difficult conversations with empathy, professionalism, and tact.
• A proactive, solution-oriented mindset with the ability to work both independently and as part of a team.
• A passion for creating a positive, inclusive workplace culture where employees feel valued and supported.

Why Join Us?

• Be part of a collaborative, supportive HR team that makes a difference in the lives of our employees and the mission of St. Jude.
• Work in a dynamic environment where your contributions directly impact the success of the hospital and the experience of our employees.
• Enjoy the opportunity to build lasting relationships across all levels of the organization while solving impactful, meaningful challenges.

Minimum Education:

• Bachelor's Degree required.

Minimum Experience:

• Minimum Requirement: 2+ years of HR or related experience.
• Some experience/ working knowledge of principles and practices of ER systems and programs.
• Experience performing complex reporting and analyses.
• Workday experience preferred.
• Experience with Microsoft Office Suite (e.g., Outlook, Word, PowerPoint, Excel) including Google Sheets Slides, preferred.
• Proven performance in earlier role.
• Experience with Unions is preferred.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $60,320 - $105,040 per year for the role of Employee Relations Advisor.

Explore our exceptional benefits!

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.