Employee Relations Advisor

St. Jude Children's Research Hospital; Memphis (TN); On-site; USD 60,000 - 105,000; Full time

Job summary

St. Jude Children’s Research Hospital is seeking an Employee Relations Advisor to provide expert guidance on employee and labor relations. You will handle complex matters, conduct investigations, and promote a positive work environment within the Human Resources team.

You will advise staff on morale, policy compliance, and regulatory requirements while staying current on employment laws. Build strong relationships with managers and leadership to support the hospital’s mission and culture.

Qualifications

• 2+ years HR or related experience.
• Experience with ER systems and programs.
• Workday experience preferred.
• Proficient with Microsoft Office Suite and Google Docs/Sheets.

Responsibilities

• Conduct investigations into employee concerns, ensuring regulatory compliance.
• Mediate workplace conflicts and facilitate resolutions between employees and leadership.
• Identify risks and provide guidance to minimize exposure.
• Consult with staff on morale, compliance, and policy issues.

Skills

Employee relations

Investigations

Conflicts mediation

Labor laws

Communication

Empathy

Proactive mindset

Education

Bachelor's degree

Tools

Workday

Microsoft Office

Google Sheets/Slides

Job description

St. Jude Children’s Research Hospital has an exciting opportunity in Human Resources on our Employee Relations Team! We are seeking a skilled and compassionate Employee Relations Advisor to provide expertise and practical guidance on all employee and labor relations-related issues. In this role, you will have a significant impact on our hospital’s culture by handling complex employee relations matters, conducting investigations, and promoting a positive and supportive work environment. The selected candidate will need to handle difficult conversations with professionalism, mediate between different parties, and stay current on employment laws and regulatory requirements. You’ll also be instrumental in providing consultation to staff on issues related to morale, compliance, and organizational policies, ensuring adherence to the highest standards of excellence.

Key Responsibilities

• Conduct Investigations: Lead thorough, impartial investigations into employee concerns, complaints, or potential violations of company policies, ensuring compliance with legal and regulatory standards.

• Resolve Conflicts: Mediate and facilitate resolutions to workplace conflicts, helping both employees and leadership navigate sensitive situations and maintain a positive work atmosphere.

• Mitigate Risk: Identify, assess, and provide guidance on potential risks related to employee relations issues, minimizing legal or organizational exposure.

• Consult and Advise: Provide expert consultation to staff on issues related to morale, employee satisfaction, and regulatory requirements, ensuring compliance with laws, policies, and best practices.

• Stay Informed: Keep up to date with changes in employment laws, labor regulations, and best practices to offer sound advice and support across the organization.

• Build Strong Relationships: Develop strong working relationships with internal stakeholders, including managers, employees, and senior leadership, to foster open communication and collaboration.

• Collaborate with a Team: Work closely with a diverse HR team, sharing insights and best practices to tackle challenges and support the success of the organization’s mission.

What We’re Looking For

• Proven experience in employee relations, workplace investigations, conflict resolution, or human resources.

• Strong understanding of labor laws, workplace regulations, and compliance requirements.

• Exceptional communication skills, with the ability to listen, analyze, and communicate complex issues clearly and effectively.

• Ability to handle difficult conversations with empathy, professionalism, and tact.

• A proactive, solution-oriented mindset with the ability to work both independently and as part of a team.

• A passion for creating a positive, inclusive workplace culture where employees feel valued and supported.

Why Join Us?

• Be part of a collaborative, supportive HR team that makes a difference in the lives of our employees and the mission of St. Jude.

• Work in a dynamic environment where your contributions directly impact the success of the hospital and the experience of our employees.

• Enjoy the opportunity to build lasting relationships across all levels of the organization while solving impactful, meaningful challenges.

Minimum Education

• Bachelor's Degree required.

Minimum Experience

• Minimum Requirement: 2+ years of HR or related experience.

• Some experience/ working knowledge of principles and practices of ER systems and programs.

• Experience performing complex reporting and analyses.

• Workday experience preferred.

• Experience with Microsoft Office Suite (e.g., Outlook, Word, PowerPoint, Excel) including Google Sheets Slides, preferred.

• Proven performance in earlier role.

• Experience with Unions is preferred.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $60,320 - $105,040 per year for the role of Employee Relations Advisor.

Explore our exceptional benefits !

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.