Employee-Owned Small Engine Repair Technician

Jackson's Hardware, INC; San Rafael (CA); On-site; USD 36,000 - 40,000; Full time

Job summary

Jackson’s Hardware is seeking a Small Engine Repair Mechanic in San Rafael, CA to diagnose, repair and maintain a variety of small gas-powered and electric tools. You will support the rental counter, assist customers, process rentals and sales, and keep the shop organized.

The ideal candidate has some small engine repair experience, strong customer service skills, and is comfortable with basic computer systems; weekend hours are required in this hands-on, fast-paced environment.

Qualifications

• 1+ year of small engine repair experience preferred (will train the right candidate).
• High school diploma or GED required.
• Experience with Stihl, Makita, Milwaukee, Honda and similar brands is a plus.
• Basic computer skills; POS or service ticket systems experience is a plus.
• Willingness to work flexible hours, including weekends.

Responsibilities

• Perform hands-on diagnostics and repairs on power tools and equipment.
• Provide excellent customer support—helping DIYers and contractors find the right tools for the job.
• Maintain and organize shop area, ensuring cleanliness and efficiency
• Order replacement parts and research schematics as needed
• Prepare and maintain rental fleet equipment in safe, operable condition
• Process and track warranty claims and service orders
• Train and assist customers on proper use of rental equipment
• Assist customers with loading and unloading equipment

Skills

Small engine repair

Customer service

Time management

Written & verbal communication

Weekend availability

Education

High school diploma or GED

Tools

POS systems

Service ticket systems

Job description

Jackson’s Hardware is seeking a Small Engine Repair Mechanic in San Rafael, CA to diagnose, repair and maintain a variety of small gas-powered and electric tools. You will support the rental counter, assist customers, process rentals and sales, and keep the shop organized.

The ideal candidate has some small engine repair experience, strong customer service skills, and is comfortable with basic computer systems; weekend hours are required in this hands-on, fast-paced environment.