Employee-Owned Deli Clerk: Fast-Paced Customer Service

Homeland Stores; Shawnee (OK); On-site; USD 14,000 - 19,000; Part time

Job summary

Homeland Stores is hiring a Deli Clerk at Homeland Store 196 in Shawnee, OK. This entry-level, part-time position supports the Deli Department by serving customers, preparing deli items, and handling sales at the register.

Responsibilities include greeting customers, packaging foods, operating cash register and scanner, stocking shelves, and maintaining cleanliness in health-compliant areas. Shift is 4pm to close; HS diploma preferred but not required.

Qualifications

• Basic mathematical ability (add, subtract, multiply, divide) and ability to count.
• Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.
• A stable work and educational history.
• The ability to read and write English; able to read instructions, merchandise labels, warehouse order codes, numbers, reports, printed paper invoices and order forms.
• Make judgments concerning the placement of merchandise on the case/shelf/display, case opening procedures, extent of unsalable product damage, conversation with customers, selling of product, display of product, use of packaging materials for product, quality of product for display and ordering of merchandise.
• Able to open cases and stock so that product will not be damaged.
• Able to clearly price mark/label products for customers and cashiers.
• Good interpersonal communications.

Responsibilities

• Greet all customers, respond to customer questions/requests and explain store policies in a courteous manner.
• Wrap, package and sell the product: sandwiches, pizza, salads, sliced fruits, vegetables, sliced meats, cheese, desserts, party trays, garnishes, vegetables, samples and fried foods.
• Process customer purchases quickly and accurately by the operation of an electronic cash register, scanner and scale.
• Review the perishable department Communication Board daily for updated materials and follow the guidelines posted for the Sampling Program and intercom announcements.
• Prepare/organize the cooler/freezer/preparation area for receipt of merchandise, unload trucks, verify the merchandise against the invoice, inspect the delivery for shortages/damage and quality, sort cases for stocking or product preparation and code-date all case items in the cooler/freezer.
• Adhere to all local, state and federal health codes and regulations and to clean department floors, mirrors, case, tables, cooler, freezer, production equipment, product preparation area, and shelves. Safely use cleaning equipment and chemicals.
• Transport cases to sales floor/cooler/ freezer/product preparation area either on stocking carts or pallets, open cases, place merchandise in the designated cooler/freezer/case/ shelf/display position/area, check the product code/freshness date and "face/front"/rotate the front row of each display.
• To assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately.
• Pick up/remove all broken containers, packing materials/boxes from the sales floor or product-preparation area immediately.
• To understand the operation, safety requirements and restraints of equipment such as baler, case cutter, pallet jack, intercom, pricing gun, slicer, scales, wrapper, steam table, fryer, stove.
• To evaluate product quality and move damaged/unsalable and "returnable" products from the case to the preparation area, re-processing the merchandise into a saleable form or marking the product down in price according to markdown policy.
• To check case and cooler/freezer temperatures 4 times daily utilizing the time keeping system to record each check.
• To record “out-of-stock” conditions and the time they occur and report to the department manager.
• To fill/stock: sliced meat and cheese case, salad case, other display cases, and counter and display tables throughout the store.
• To perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers during peak periods of business.

Skills

Basic math

English literacy

Interpersonal communication

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register operation

Scanner use

Scale operation

Job description

Homeland Stores is hiring a Deli Clerk at Homeland Store 196 in Shawnee, OK. This entry-level, part-time position supports the Deli Department by serving customers, preparing deli items, and handling sales at the register.

Responsibilities include greeting customers, packaging foods, operating cash register and scanner, stocking shelves, and maintaining cleanliness in health-compliant areas. Shift is 4pm to close; HS diploma preferred but not required.