Employee Mentor/Coach - GoodGuide

EVANSVILLE GOODWILL INDUSTRIES, INC.; Evansville (IN); On-site; USD 40,000 - 45,000; Full time

Job summary

EVANSVILLE GOODWILL INDUSTRIES, INC. is seeking a Full-Time GoodGuide to support employees through coaching, goal setting, and resource navigation in Evansville, Indiana. This role includes building relationships and helping individuals achieve personal and professional growth, while also connecting them to necessary community resources. The ideal candidate will have a bachelor's degree and comprehensive experience in coaching or case management. The position offers a salary range of $40,000 to $45,000 annually.

Qualifications

• 2+ years of coaching, mentoring, or case management experience preferred.
• Strong interpersonal, facilitation, and problem-solving skills.
• Familiarity with community resources and diverse populations.

Responsibilities

• Build trusting, person-centered relationships and develop Individual Career Plans.
• Assess needs and connect employees to Goodwill programs and community partners.
• Provide guidance in budgeting, financial stability, and career growth.

Skills

Coaching & Relation Building

Communication & Conflict Resolution

Resource & Community Knowledge

Education

Bachelor’s degree in a related field

Job description

Why Evansville Goodwill?

Join Goodwill, where your work goes beyond a paycheck and directly supports life-changing programs like job training, digital skills, disability assistance, and high school diplomas for adults. Every day, your work helps individuals overcome barriers and build a better future—for themselves and their families.

Your Mission:

As a GoodGuide, you’ll be a key member of the Mission Services team, reporting to the Vice President of Mission Services. This role advances Goodwill’s mission by supporting employees in achieving personal and professional growth while fostering a healthy, engaged workplace culture. Through individualized coaching, goal setting, and connection to internal programs and community resources, you’ll help employees overcome barriers and achieve meaningful, self-sufficient outcomes.

What You’ll Do:

• Employee Coaching & Goal Planning: Build trusting, person-centered relationships and develop Individual Career Plans aligned with employees’ personal and professional goals.
• Barrier Removal & Resource Navigation: Assess needs and connect employees to Goodwill programs, community partners, and wrap-around services.
• Financial & Career Development Support: Provide guidance in budgeting, financial stability, career growth, and job retention.
• Case Management & Accountability: Monitor progress, maintain regular contact, and ensure follow-through on action plans using case management tools and data tracking.
• Collaboration & Advocacy: Partner with retail leadership, HR, and community agencies to coordinate services, advocate for employees, and ensure seamless support delivery.

Job Type:

Full-Time, Salaried, Exempt

Salary:

$40,000-45,000 annually

Schedule:

• 40 hours per week (8-hour shifts)
• Evening and weekend availability as needed
• Travel required within approximately a 75-mile radius

Your Qualifications:

• Education & Experience: Bachelor’s degree in a related field preferred; 2+ years of coaching, mentoring, or case management experience preferred.
• Coaching & Relation Building: Ability to motivate, engage, and support individuals using a strengths-based, person-centered approach.
• Communication & Conflict Resolution: Strong interpersonal, facilitation, and problem-solving skills with the ability to navigate complex situations.
• Resource & Community Knowledge: Familiarity with community resources and experience working with diverse populations.
• Organization & Accountability: Ability to manage multiple priorities, maintain accurate documentation, and use data to track progress and outcomes.

Additional Requirements:

• Valid driver’s license, reliable transportation, auto insurance, and ability to travel within Goodwill’s service area
• Ability to maintain confidentiality and professionalism
• Must pass a background check and drug screen