Employee Experience Coordinator

Austal USA; Mobile (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Austal USA in Mobile, Alabama seeks a detail‑oriented professional to drive the orientation and onboarding experience for new hires. You will coordinate logistics, documentation, and training support to ensure newcomers feel welcomed and prepared for success in their roles.

Collaborating with Talent Acquisition, Benefits, and Learning teams, you will update materials, monitor 30/60/90 check-ins, and help create engaging onboarding programs that reflect best practices in a fast‑paced shipbuilding

Qualifications

• BA in Human Resources, Organizational Development, Leadership, Training, Education, or related field, or an equivalent combination of education and experience.
• 0-2 years of progressive experience in Human Resources, organizational development, education, training, recruiting, compliance, or employee relations; or any equivalent combination of education and experience.
• Demonstrated experience with orientation and onboarding programs preferred.
• Highly organized self-starter with excellent organization and time management skills.
• Demonstrated experience with public speaking and making presentations to large groups.
• Excellent leadership, interpersonal, and communication skills, with the ability to build strong relationships at all levels of the organization.
• Excellent writing skills required.
• Possess an extremely high attention to detail.
• Track record for delivering results through successful program implementation in a client-facing, change management, or consulting role.
• Proven relationship-building skills with employees, internal and external partners, and diverse groups.
• Demonstrated experience collaborating with management across all levels of an organization, including analyzing information, identifying needs, developing action plans, identifying deliverables, and presenting recommendations/results.
• Must demonstrate strong ethics and maintain a high level of confidentiality.
• Proficient with Microsoft Office products with strong experience with Excel and PowerPoint required.
• Knowledge of and experience with Workday HCM and Learning module a plus.
• Ability to coordinate multiple projects concurrently and independently with minimal supervision.

Responsibilities

• Help ensure a welcoming and positive orientation (first day) and onboarding (first year) experience for all new hires.
• Coordinate with various departments, manage documentation, and provide support to new employees.
• Execute orientation and onboarding programs so that new employees feel a sense of belonging and are prepared to succeed in their new positions.
• Facilitation of weekly new hire orientation for employees and contractors, including logistics, room reservation/setup, scheduling, and preparation of welcome materials, serving as lead facilitator/presenter/trainer, and completing required paperwork (I-9, etc.).
• Collaborate with Talent Acquisition, Compensation and Benefits, Technical Training, and other leaders in facilitating orientation sessions.
• Identify updates needed for orientation materials and presentations and update them as needed.
• Create and maintain accurate employee records.
• Stay updated on best practices and trends in orientation.
• Assist with facilitation and monitoring of onboarding, including 30/60/90 day check-ins, engagement opportunities, and Austal Allies program.
• Develop and modify onboarding programs in collaboration with business functions.
• Maintain records and celebrate new employee wins through coordination with management.
• Report on progress and effectiveness of onboarding; stay current on best practices.
• Support event planning for employee engagement initiatives, including logistics and setup.

Skills

Public speaking

Interpersonal skills

Communication skills

Writing skills

Organizational skills

Leadership

Confidentiality

Excel

PowerPoint

Workday HCM knowledge

Education

BA in Human Resources / Organizational Development / Leadership / Training / Education

Tools

Excel

PowerPoint

Workday HCM

Job description

REPORTS TO:

Manager Employee Experience

SUPERVISES:

N/A

AUTHORITIES / RESPONSIBILITIES:

Help ensure a welcoming and positive orientation (first day) and onboarding (first year) experience for all new hires. Responsible for coordinating with various departments, managing documentation, and providing support to new employees. Execution of the orientation and onboarding programs so that new employees feel a sense of belonging and that they are prepared to succeed in their new positions.

Specific responsibilities as to the new hire orientation include:

• Responsible for facilitation of all aspects of the weekly new hire orientation for employees and contractors, including but not limited to handling all logistics for orientation (e.g., room reservation and setup, scheduling, preparation of welcome materials, etc.), serving as the lead facilitator/presenter/trainer, and timely completion of the I-9 process and other required new hire paperwork.
• Work collaboratively with Talent Acquisition, Compensation and Benefits, Technical Training, and other business leaders in facilitating the weekly orientation sessions.
• Bring forth ideas for updates and improvements to the orientation programs.
• Identify all required updates needed for orientation materials and presentations, and update and/or facilitate updating of orientation materials and presentations as needed.
• Create and maintain accurate employee records.
• Stay updated on best practices and trends in orientation.

Specific responsibilities as to the onboarding program include:

• Assist with facilitation and monitoring of all aspects of the onboarding program, including but not limited to 30/60/90 day check-ins, engagement opportunities for new hires, and the Austal Allies program.
• Bring forth ideas for updates and improvements to onboarding programs.
• Assist with the development of new or modified onboarding programs.
• Work collaboratively with all business functions in executing a successful onboarding program.
• Maintain accurate records.
• Identify and execute on opportunities to celebrate new employee “wins” through coordination with the Manager of Employee Experience and other management representatives as appropriate.
• Elevate new employee concerns, challenges, and feedback to Manager of Employee Experience and other management representatives as appropriate.
• Report on the progress of new hires and the effectiveness of the onboarding program.
• Stay updated on best practices and trends in onboarding.
• Support event planning activities for all employee engagement initiatives.
• Provide input on event logistics, set up, and amenities.
• Participate in on-site events, including set up, greeting participants, and ensuring smooth execution.

QUALIFICATIONS / KNOWLEDGE / EXPERIENCE:

• BA in Human Resources, Organizational Development, Leadership, Training, Education, or related field, or an equivalent combination of education and experience.
• 0-2 years of progressive experience in Human Resources, organizational development, education, training, recruiting, compliance, or employee relations; or any equivalent combination of education and experience which provides the knowledge and abilities necessary to perform the work
• Demonstrated experience with orientation and onboarding programs preferred.
• Highly organized self-starter with excellent organization and time management skills.
• Demonstrated experience with public speaking and making presentations to large groups.
• Excellent leadership, interpersonal, and communication skills, with the ability to build strong relationships at all levels of the organization.
• Excellent writing skills required.
• Possess an extremely high attention to detail.
• Track record for delivering results through successful program implementation in a client-facing, change management, or consulting role.
• Proven relationship-building skills with employees, internal and external partners, and diverse groups.
• Demonstrated experience collaborating with management across all levels of an organization, including analyzing information, identifying needs, developing action plans, identifying deliverables, and presenting recommendations/results.
• Must demonstrate strong ethics and maintain a high level of confidentiality.
• Proficient with Microsoft Office products with strong experience with Excel and PowerPoint required.
• Knowledge of and experience with Workday HCM and Learning module a plus.
• Ability to coordinate multiple projects concurrently and independently with minimal supervision.

DIRECTION EXERCISED:

Provides direction and support to all employees regarding Austal’s orientation and onboarding programs. Exercises a moderate degree of latitude and creativity. Relies on experience and judgment to plan and accomplish goals.

LIASES WITH:

Employees, contractors, and management at all levels across the entire organization

ADDITIONAL GUIDELINES:

Candidates must meet the following employment eligibility guidelines to be considered for employment with Austal USA: 18 years of age or older at time of application Able to provide proof of US Person Status No felony convictions of theft/deception or violent crimes within seven years from disposition date No felony convictions of drug crimes within three years from disposition date Willing to submit to a drug screen Willing to submit to a background check.

EQUAL EMPLOYMENT COMMITMENT

Any qualified individual with a disability who is having difficulty in completing an application because of incompatible technology or other disability-related application issues may contact us at the following phone number for assistance: 251-445-1932. Austal’s commitment to equal employment opportunity applies at all levels of employment, in all job titles, including the executive level, and to all employment actions, including but not limited to decisions concerning recruitment, hiring, training, and promotion.

ABOUT AUSTAL USA

Austal USA is a ship manufacturer headquartered in Mobile, Ala., with service centers in San Diego and Singapore and a technology center in Charlottesville, Va. With the most modern steel panel line in the shipbuilding industry, Austal USA’s facility is capable of supporting the manufacture of both aluminum and steel ships. Austal USA leverages a moving module production line and strict adherence to lean manufacturing principles to consistently deliver on-schedule and on-budget. Austal USA is currently under contract for several programs, including the U.S. Coast Guard’s Heritage-class Offshore Patrol Cutter (OPC), the TAGOS-25 ocean surveillance ships, the Spearhead-class Expeditionary Fast Transport (EPF), the Navajo-class Towing, Salvage and Rescue ships (T-ATS), the Expeditionary Medical Ship (EMS), the Auxiliary Floating Dry Dock Medium (AFDM), and the Independence-variant Littoral Combat Ship (LCS), and is supporting Navy unmanned vessel programs leveraging its advanced machinery control system. Austal USA’s service business provides global support to U.S. Navy, Military Sealift Command and other customers. Austal USA’s San Diego Service Center includes a waterfront facility that will have the capability to drydock small combatants and similar sized ships. Earning 23 safety excellence awards, Austal USA continues to be one of the safest shipyards in America.