Employee Engagement Specialist

cmcs; Town of Mount Pleasant (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

CMCS (Cardinal McCloskey Community Services) seeks an Employee Engagement Specialist to foster a positive workplace culture and lead key HR functions. The role focuses on onboarding, employee relations investigations, labor relations, and development of supervisory capabilities.

You will partner with supervisors and leadership to ensure policy consistency and compliance while supporting organizational goals and the nonprofit mission.

Qualifications

• 5+ years of relevant HR experience, in a nonprofit preferred.
• Experience evaluating employee development, creating and facilitating trainings.
• Bachelor's degree preferred.
• Strong Excel and PowerPoint skills.
• Experience with data analytics.

Responsibilities

• Coordinate and facilitate the New Employee Welcome program for positive onboarding.
• Facilitate onboarding sessions and present HR updates at leadership meetings.
• Lead employee relations investigations, and support union-related processes.
• Coach supervisors on ER matters and help implement HR policies.
• Oversee performance appraisal programs and maintain confidential HR records.
• Collaborate cross-functionally to strengthen equitable, compliant HR practices.

Skills

HR Experience

Excel

PowerPoint

Data Analytics

Communication

Education

Bachelor's degree preferred

Job description

At CMCS (Cardinal McCloskey Community Services), our mission is to protect, empower, and promote independence for at-risk children and families and those with developmental disabilities through quality community-based services.The Employee Engagement Specialist is responsible for fostering a positive and productive workplace culture. This role leads key HR functions including employee relations investigations, labor relations, leadership development facilitation, and new employee onboarding and orientation. The position also partners closely with supervisors and leadership to build managerial capability and ensure consistent application of organizational policies and practices.

The Employee Engagement Specialist is responsible for fostering a positive and productive workplace culture. This role leads key HR functions including employee relations investigations, labor relations, leadership development facilitation, and new employee onboarding and orientation. The position also partners closely with supervisors and leadership to build managerial capability and ensure consistent application of organizational policies and practices.

Key Responsibilities

Employee Onboarding & Engagement

• Coordinate and facilitate the New Employee Welcome program to ensure a positive onboarding experience.
• Facilitate new employee orientation sessions to introduce new hires to organizational culture, policies, and expectations.
• Present HR updates and information at leadership meetings
• Participate in organizational Committees to promote communication and engagement.

Learning & Leadership Development

• Serve as Administrator and Facilitator, ensuring delivery of leadership development programs.
• Create and maintain the CMCS Supervisor Manual, providing clear guidance, expectations, and resources for supervisors.
• Coach supervisors on employee relations (ER) matters, policy interpretation, and best practices in people management.

Employee & Labor Relations

• Conduct employee relations investigations, including documentation, reporting, and tracking of all ER cases.
• Provide expert consultation to supervisors and managers on employee issues and HR compliance.
• Hear and respond to union grievances in alignment with contractual obligations and organizational policies.
• Participate in union negotiations, offering HR expertise on contract language, proposals, and labor strategy.
• Conduct new hire check-ins and exit interviews
• Compile, analyze and report on KPIs.

HR Processes & Compliance

• Oversee annual performance appraisal program.
• Maintain accurate and confidential documentation related to investigations, grievances, and HR activities.
• Collaborate with cross-functional teams to strengthen organizational culture and promote equitable, consistent, and legally compliant HR practices.

Requirements:

• 5+ years of relevant HR experience, in a NFP preferred
• Experience evaluating employee development, creating, and facilitating trainings
• Bachelor's degree preferred
• Strong Excel and PowerPoint skills
• Experience with data analytics